Friday, 28 May 2004, 10:47 am Press Release: ACT New Zealand
Compensation For Exporters
ACT New Zealand Rural
Affairs Spokesman Gerry Eckhoff today called on Customs
Minister Rick Barker to ensure compensation for all
exporters who lost money due to the Customs Department's
computers crashing.
"Exporters need certification to
ensure entry into overseas markets but, with the computer
system down, no certification was possible. This resulted
in exporters losing space on aircrafts.
"Airfreight is
booked well in advance to ensure space. But if that
space is lost, it cannot be automatically re-allocated on
the next flight, meaning that many export orders have
been delayed. Inability to provide a service does not
bode well for a service industry.
"Mr Barker's Border
Security Bill forces exporters to pay customs for the
certification process. It is incumbent upon the Ministry to
perform its tasks," Mr Eckhoff said.
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