Changing a name is, relatively speaking, the easy part of a re-invention. Changing a culture, getting all the ducks in a row, turning yourself inside-out to become customer-inspired is a much bigger challenge.
Naturally, in any business, not all staff are welcoming of change — and some employees have seen it happen so often, their skepticism is perhaps warranted.
But, based on a core understanding of New Zealanders' own internal operating systems and beliefs, Spark New Zealand went about creating a new internal philosophy which will ultimately be reflected in how its customers view it.
As well as an improved bottom line, Spark New Zealand wants its customers to love it. More>>
Television New Zealand, the state-owned broadcaster, lifted annual profit 25 percent, ahead of forecast and despite a dip in advertising revenue, while quitting its stake in the pay-TV Igloo joint venture with Sky Network Television. More>>
Ridgecrest NZ, a property investor, has won an appeal in the Supreme Court over insurance cover provided by IAG New Zealand for a Christchurch building damaged in four successive earthquakes. More>>
A review of the scientific evidence for and against the efficacy and safety of fluoridation of public water supplies has found that the levels of fluoridation used in New Zealand create no health risks and provide protection against tooth decay. More>>
Croxley Stationery, whose stationery brands include Olympic, Warwick and Collins, plans to cease manufacturing in New Zealand because it has struggled to compete with lower-cost imports in a market where the printed word is giving way to electronic communications. More>>
The National government heads into the election with its Budget surplus target broadly intact, delivering a set of economic and fiscal forecasts marginally revised from May to reflect weaker commodity prices and a lower tax take. More>>
Today SKYCITY Entertainment Group Limited revealed plans to build a new hotel and pedestrian laneway of bars, restaurants and boutique shopping on land it owns in the Nelson and Hobson Streets block, expanding the SKYCITY Entertainment Precinct. More>>
Igniting The Spark: Bringing The Digital Enabler To Life
Changing a name is, relatively speaking, the easy part of a re-invention. Changing a culture, getting all the ducks in a row, turning yourself inside-out to become customer-inspired is a much bigger challenge. More>>
Ebola And NZ: Targeted Screening At Airport But Risk Low
The risk of any cases of Ebola in New Zealand remains very low, but health and border authorities are well prepared... anyone arriving in New Zealand who in the last three weeks has visited countries affected will be screened for symptoms of the disease. More>>
Scoop Business: Brewer Seeking Crowd-Funding Cancels Shareholders’ Dividends
Shareholders in Renaissance Brewing company, the first business to seek equity through crowd-funding in New Zealand, have cancelled their claim on $147,000 of accumulated earnings “to make Renaissance a more attractive investment opportunity.” More>>
It's Spark Now:
Why Telecom Wanted To Change
New Zealand led the world when Chorus demerged from Telecom. It gave us a telecommunications industry structure where the network is completely separated from the products and services it delivers. The changes brought about a new market dynamic and it dramatically changed Telecom’s role. More>>
Glass Half Empty: Dairy Prices Fall To Lowest Since 2012
Dairy product prices slumped to the lowest level since October 2012 in the latest GlobalDairyTrade auction, paced by whole milk powder and cheddar. More>>
Scoop Business: NZ Jobless Rate Falls To Five-Year Low On Canterbury Growth
New Zealand’s unemployment rate fell to a five-year low in the June quarter as employment growth in Canterbury fuelled the labour market. The kiwi dollar fell after the figures were released. More>>