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SAP Success For Auckland City

Auckland City has recently completed a successful on-time, on-budget implementation of SAP’s (Systems ??)financial modules, which was part of a two-year transformation project for its Finance function. Project FMIS (Financial Management Information Systems) also introduced new financial processes and substantial changes to the structure and resourcing of Finance, to improve overall efficiency and effectiveness.

“As New Zealand’s largest Territorial Local Authority, Auckland City is a substantial organisation that carries out a wide range of activities”, says Cr Kay McKelvie, who chairs the Finance & Property Committee. “Its elected representatives demand expect responsible and effective fiscal management, to enable the juggling of resources and community priorities while meeting increasingly complex legislative requirements”.

“Project FMIS was a large project for Auckland City, and the SAP implementation was a significant achievement. We now enjoy the benefits of a world class financial system and robust, best practice financial processes, which will enable our managers to more effectively use ratepayers’ money to provide services to the community”.

SAP was chosen as the preferred system after a rigorous and extensive selection process. A similar process was used to select Deloitte Consulting as partner for the SAP implementation.
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Project Sponsor David Rankin, Director of Finance & Democracy Services, says “We wanted a flexible, proven system that will be there for the long haul, backed by a solid, reputable supplier – SAP was the best fit with those requirements. We also needed a partner with proven implementation expertise, and Deloitte Consulting were selected because of their track record of success in Local Government SAP implementations and their cultural compatibility with Auckland City”.

Mr Rankin believes that the success of the SAP implementation was due to a number of factors, including:
A clear vision and strategy to guide all project design decisions
Expertise provided by implementation partners Deloitte Consulting
The proven ASAP implementation methodology
Commitment and support from across the organisation
A project team of experts, carefully governed by a steering group of senior managers.

Auckland City has plans to extend the use of SAP into other areas of the organisation.

“The financial modules will form a platform for ongoing development of Auckland City’s SAP system”, continues David Rankin. “Whilst our focus to date has been on financial functionality, we are now identifying other areas of the business that could benefit from either using other SAP modules or expanding the use of existing modules.”

The Auckland City implementation is one of a number of recent successes for SAP and Deloitte Consulting in the Australasian Local Government sector. Christchurch City Council and Auckland Regional Council have implemented SAP using Deloitte Consulting as implementation partner.

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“It is important that these implementations optimise current business processes and provide a platform for future initiatives such as eGovernment,” says Deloitte Consulting Senior Manager, Cobus Scholtz. “Sharing the knowledge and learning points from previous implementations has enabled us to develop a better solution for the local government sector”.

“The ongoing development of Auckland City’s SAP system will see Council empowered with tools that enable better decision making in property management, human resource management, and rating, amongst others”, says Managing Director of SAP New Zealand, Viv Gurrey.

“Breaking down information silos will enable a common understanding of Auckland City, which ultimately will lead to better government”.

For further information

Please contact
Councillor Kay McKelvie telephone 09) 846 7076 or 025) 279 6448
David Rankin, Director of Finance: telephone 09) 373 3284
Dennise Fox, FMIS Project Manager: telephone 09) 307 7618 or 025) 477 033

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