New way to do total mobility business

New way to do total mobility business

A large number of taxis in the Wellington region are being equipped this month with equipment to read a new Total Mobility photo identification card, for people who cannot use public transport because of a disability.

Snapper Services won the contract for the new system which means the Total Mobility card is also a special Snapper card, and it means that other Snapper cards can be used to pay taxi fares. Customers should contact Snapper directly to confirm which taxis accept Snapper.

The Total Mobility scheme, run by Greater Wellington, provides subsidised door-to-door transport services for its customers.

A pilot of the new system, which replaces the old Total Mobility paper vouchers, was carried out recently by several Wellington Combined taxis. The system is now being rolled out to all Total Mobility transport operators.

Adam Lawrence, Greater Wellington’s Public Transport Planner, said the new card was a far more efficient and convenient way to do business.

“For customers, it means no more mucking around with vouchers, or having to phone in and order more. And for us it makes administration simpler and reduces the potential for abuse of the system.”

All Total Mobility customers are now required to use their new cards. The old paper vouchers will not be accepted after 31 October. The new cards will also be valid in Auckland from 1 October.

Total Mobility customers who do not have a photo ID card should contact Metlink on 0800 801 700.

ENDS