Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 

Meridian works to restore essential customer services

Tuesday 22 February 2011

Meridian works to restore essential customer services

Meridian Energy’s Christchurch-based call centre has been closed today following this afternoon’s 6.3 quake that severely damaged parts of the city.

All Meridian staff were evacuated from its offices in Manchester Street and Sir William Pickering Drive.

Meridian is working hard to restore all essential services for customers. It is hoped that the call centre will be up and running from other parts of the country as soon as possible.

Meridian Chief Executive Tim Lusk said the company still had to ascertain the state of Meridian’s Christchurch offices but Meridian staff were evacuated safely and were with their families.

“The safety of our Meridian staff is paramount and is behind our decision to close our Manchester Street office and relocate important services like our call centre. We do not know how long our Christchurch offices will be closed.

“Our main priority in the next few days is to help people affected by the earthquake as well as to support Orion as they work to reconnect and repair the network,” says Tim Lusk.

“We’re committed to maintaining a sound basic level of service for our customers and aim to have our call centre up and running from tomorrow morning.

“We ask customers from outside Canterbury to be patient as we work through the issues caused by the earthquake and attempt to offer a basic service for the rest of the week.”

For Christchurch customers with emergencies, please contact emergency services. For safety issues with respect to your electricity lines, please call Orion on 0800 363 9898.

Meridian is the largest electricity supplier in Christchurch.

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On The Budget

It may seem like Oliver to be so bold as to ask the Finance Minister for more gruel – but what the Dickens, Steven Joyce… is this Budget really as good as it gets?

Supposedly, the public was going to receive significant rewards – an election year lolly scramble no less – for the eight years of belt tightening that they’ve endured, and for the rundown of essential public services.

Well, what Budget 2017 delivered instead in Education and in Health were allocations barely sufficient to maintain the current levels of service delivery More>>

Scoop Full Coverage: of Budget Announcements & Reaction
Latest: Scoop Search

 
 

Auditor-General Stands Down For Investigation: Gordon Campbell On (Not) Taking Responsibility

So Martin Matthews, our current Auditor-General wishes he could have detected “earlier” the fraud that occurred on his watch at the Ministry of Transport. Hmmm. But he could have detected it earlier, surely? That’s the point. More>>

ALSO:

NGOs Pleased: Govt To Halt Collection Of Client Data

Brenda Pilott, the chair of ComVoices and national manager of Social Service Providers Aotearoa, congratulates the government on its decision to call a halt to the collection of individual client data until the concerns of not-for-profit service providers have been worked through. More>>

ALSO:

Gosh: Blasphemy Law Repeal Struck Down

Chris Hipkins, the MP who tabled a Supplementary Order Paper to add our Blasphemy Law to the Statutes Repeal Bill, said this was a "sad day for freedom of speech, tolerance, and leadership". More>>

ALSO:

Gordon Campbell: On The Navy’s Dealings With Fat Leonard, And Twin Peaks

At an official level, our “she’ll be right” attitude routinely spills over into a keen resentment of anyone who suggests the outcomes may be less than satisfactory… The Navy has now gone one step beyond. It won’t even ask itself whether it did a good job. More>>

ALSO:

NZDF: Fifth Rotation Of Troops Heads To Iraq

The fifth rotation of New Zealand Defence Force troops left today for a six-month mission training Iraqi soldiers. More>>

ALSO:

Gordon Campbell: On The Demonising Of Iran

Will New Zealand still be willing to pursue its recent trade overtures to Iran, now that US President Donald Trump has used his speech in Riyadh to single out Iran as the main source of terrorism and instability in the Middle East? More>>

ALSO:

 
 
 
 

Opening The Election Supporters

 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

Featured InfoPages

Opening the Election