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Earthquake Update 28 – Canterbury District Health Board

Earthquake Update 28 – Canterbury District Health Board


Patients and visitors coming to Christchurch Hospital and Christchurch Women’s Hospital need to allow more time to access car parking or alternatively use the shuttle service due to a reduced number of parking areas around the hospital.


The Hillmorton/Christchurch Shuttle is not operating tomorrow.

St John’s The Princess Margaret Hospital /Christchurch Hospital Shuttle will be operating on a reduced service tomorrow:

The Princess Margaret Hospital departures: 9am 10am 11am 12pm 1pm 2pm 3pm Christchurch Hospital departures: 9.30am 10.30am 11.30am 12.30pm 1.30pm 2.30pm 2.30pm


• Most GPs and pharmacies in Canterbury are closed tomorrow as it’s a public holiday. If you need to see a doctor, phone your own GP first and you will be put through to someone who can help. In addition, the 24 Hour After Hours Surgery and Riccarton Clinic will be open for people requiring medical attention on Friday18th.

Please keep Christchurch Hospital’s Emergency Department for emergencies only.

• GP and prescription fees have returned to their usual rates. If the cost of visiting your GP is a problem, talk to your doctor as you may be eligible for special subsidised fees.

• If you are on a benefit other than national superannuation - for example a sickness benefit or emergency payment, you will be able to visit any GP free of charge until 10 April 2011.

• Call your GP if you require medical attention. Most Christchurch GPs are now open - . Call your own GP first. It is important you address your health concerns early with your general practice team. If it’s an emergency call 111.

• Ideally you will be able to visit your usual general practice team. If this is not possible, you should consult a nearby general practice team. You will pay similar fees to those charged to regular patients at that practice.


Where you have water available at home, please use it sparingly as sewerage systems are broken and not able to cope with large volumes of waste water.

This applies when showering - remember that short showers show you care - and when flushing the toilet, ‘if it’s yellow let mellow; if it’s brown flush it down’.


For support and information specifically about breastfeeding and/or infant feeding:

•Te Puawaitanga ki Otautahi Trust Tamariki Ora Well Child Health Services are providing phone services, home visits and support to parents and whānau. Contact (03) 3445062

• Plunket Well Child Health Services are providing phone services, home visits and support to client families. Contact the Plunket Family Centre (03) 3489447

• The 24 hour/7 day Plunket Line is operating at 0800 933922

• Canterbury Breastfeeding Advocacy Service Coordinator/Infant Feeding Specialist at Te Puawaitanga ki Otautahi Trust – We also have some mother-to-mother trained breastfeeding peer counsellors available for phone support. Carol Bartle is also a Neonatal Intensive Care Feeding Specialist and also available to give short sessions about infant feeding in emergencies to any interested groups

• La Leche League Canterbury 24 hour/7 day breastfeeding helpline (03) 3388447

• Due to the earthquake there are fewer La Leche League Leaders (trained breastfeeding counsellors) available for breastfeeding help in the Christchurch area. These leaders are available: Janine: (03) 327 4535; Rhonda: (03) 325 7474; Rukmini: (03) 337 0841; Sarah: (03) 348 2231; and Steph in Ashburton: (03) 308 1610

• Young Parents Breastfeeding Group – check out their Facebook page for updates about meetings

• St George’s Maternity Unit. Breastfeeding Support is available to all women. The Drop-In Centre will open daily Monday to Friday between 0930 -1130 in the Leinster Chambers, Level One St George’s Hospital. Follow the signs from the car parking building. Phone 355 9102 for any urgent enquiries

• Aranui Breastfeeding Group – free support and information at 38 Portsmouth Street every Wednesday from 12.30-2.30pm from Wednesday March 30th. All parents welcome.

• Te Puawaitanga ki Otautahi Trust breastfeeding group.

• Free lactation consultant services at Rural Canterbury Primary Health Organisation. For referral details contact Carol Bartle (see details above)

• Local lactation consultant (fee for service) Rachel Walker (from 28th March) (03) 3660856 or 0274713325 or Megan Thorn (03) 3472196 or 0211687477

• If you are on Facebook check out the Facebook page – Infant Feeding in Emergencies for more information and/or contact Carol Bartle for copies of the infant feeding in emergencies factsheets at (03) 3445062 or email carol.bartle@omwwl.maori.nz

A range of Fact Sheets are available - Contact Carol Bartle for details.


The Diabetes Centre and Diabetes Christchurch Society at 550 Hagley Avenue have normal clinic activity.

The Diabetes Christchurch Society office and shop will be open from Monday-Friday 9am – 4pm and can be contacted on (03) 378 6266

The Diabetes Centre will be accepting referrals as usual and can be contacted Monday–Friday 8am -5pm on (03) 3640860


Limited elective surgery has resumed. Additional operating theatre lists have commence, however some patients will still need to have their surgery performed at other hospitals. Patients will be contacted regarding arrangements.


All hospital buildings have been checked by independent structural engineers. Other than those closed off or with restricted entry, the buildings have been assessed as safe to occupy. ‘Green stickers’ are being placed on the buildings.


The Christchurch City Council has provided additional parking for hospital use on the grassed area behind the Horticultural Centre Car Park (access to the right of the building). This is in addition to the Hagley Park car park near the tennis club, Access is off Riccarton Ave.


Families organising private transfers for aged care residents, whether to rest home, community, or who have already transferred family members, are requested to notify the Ministry of Social Development on 0800 999 727 to ensure payments transfer with the resident.

Families should also notify Canterbury DHB on 337 8937 and the district health board where they are being transferred to. For more information contact HeathCert on 0800 113 813.

Until the national state of emergency is lifted, there will be no relocations back to Christchurch


These have been extremely difficult times for all of us. Each of us may be affected in a different way. Common experiences include: poor sleep, irritability, nervousness, unpleasant dreams, loss of energy, feeling of tiredness and a wide range of possible emotions such as anger, guilt or sadness.

In young children symptoms can include bedwetting, being “clingy” to a parent and displaying disruptive and disturbing behaviour. These are all normal and understandable responses. They will generally lessen over time. Support from friends and family helps with recovery.

If you are concerned about yourself or a family member or a friend, you encouraged to call: Special Helpline 0800 777 846. This service may offer immediate advice and support or may connect you with another helping agency.


The Christchurch City Council together with the New Zealand Government is holding the National Christchurch Memorial Service at North Hagley Park from 12pm this Friday 18 March to pay respect to the lives lost in the devastating February 22 earthquake. The service will be broadcast live on television and radio. The memorial service will go ahead rain or shine. People wanting more information on how to get to and from the event and what to bring should visit www.canterburyearthquake.org.nz.


Boil or treat all water from taps and tankers before drinking, brushing teeth or using in food preparation. Bringing water to the boil is sufficient to kill bugs. Water needs to be boiled even if the smell or taste of chlorine is present. If you cannot boil water, treat it by adding 1 teaspoon of household bleach per 10 litres of water and leave for 30 minutes. Dishwashers can be used on a full hot wash with detergent (not economy wash). Dishes must be allowed to dry fully prior to re-use.

• In parts of the city, sewerage pipes have broken or are breaking as services come back online. People should avoid sewage and silt that may have been contaminated with sewage, even if it is on their properties. If you need sewage removed from your property call Christchurch City Council on 941 8999. If people have to work with silt they should wear water-proof gloves, gumboots and a dust mask. People should also shower or wash thoroughly immediately after contact with either sewage or silt, and wash clothes separately.

Waterways are contaminated with sewage. Avoid contact with rivers, sea water, ponds, puddles or other surface water. Do not swim, paddle, fish, or gather shellfish or any other food from oceans and rivers.

Take care when disposing of human waste (faeces, poo, vomit etc). Only solid waste can go into your red bin, and should be tightly wrapped in plastic. Wash your hands immediately after dealing with any human waste.

Wash your hands or use hand sanitiser often, particularly after toileting, and before and after eating or preparing food.

If you are sick, try to limit contact with other people, do not go to work and do not prepare food for anyone.


Do not swim in rivers and beaches where raw sewage may be present. Locations include all beaches between the Waimakariri River and Lyttelton Harbour. Anyone with symptoms (vomiting and/or diarrhoea) should phone their GP or pharmacy for advice.


Details of locations are of water collection available at http://canterburyearthquake.org.nz/water-tanker-timetable-for-deliveries Residents must take their own containers and remember to boil all water before use. You can also collect health information and facemasks from the tankers.


Water testers are visiting homes across the city to test water. These homes have been selected because they are in a good position to provide a sample representative of specific suburbs, or simply because an outside tap is easy to access and not because there is a greater risk of contamination of their water supply.

The purpose of the testing is to understand if there is any contamination in the community water supply, not to test individual homes. Individual results will not be provided and people still need to boil or treat drinking water even after their supply has been tested.


Recovery Assistance Centres are one-stop-shops where people can access welfare information and services. They bring together central, local government and non government organisations. Each RAC has visiting or on-call health staff.

This includes a designated Partnership Community Worker (PCW) who can link those in need with relevant health and social services and ensure they are linked in to a General Practice team The PCW can also organise transport to help the patient get to a GP or a hospital appointment or to a social service agency. RACs also have visiting Health Protection Officers.

RACs are open week days 8.30am to 5.00pm & weekends 9.00am to 4.00pm and are located at:

• Linwood Community Link, 154 Aldwins Road

• Linwood Wainoni Aranui Recreation Centre, 31 Hampshire Street

• Wainoni Parklands Baptist Church, 180 Queenspark Drive

• Parklands St Faiths Hall, 46 Hawke Street

• New Brighton Nga Hau e Wha Marae, 250 Pages Road

• Aranui Shirley Rugby Club, Burwood Park, New Brighton Road, Shirley/Dallington

• Lyttelton Recreation Centre, 25 Winchester Street, Lyttelton

• Sydenham Community Centre, 23-25 Hutcheson Street, Sydenham

• Hagley Old Boys Cricket Club, Hagley Oval, Riccarton Avenue.

• Mt Pleasant Yacht Club, 21 Main Road Mt Pleasant (by the Ferrymead Bridge)

More information on RACs visit www.msd.govt.nz/emergency/recovery-assistance-centres.html


Recovery Information Kiosks have opened throughout Christchurch. The kiosks are placed within communities, where people can get information on the help available.

The kiosks are unmanned and are located at:

• Waipuna Youth and Community Trust, 349 Woodham Road

• Delta Trust, 105 North Avon Road

• Aranui Seventh Day Adventist Church, cnr Pages Rd and Rowan Ave

• Aranui Heartlands, 37-45 Hampshire Street

• South Christchurch Library, 66 Colombo Street

• Christchurch Bishopdale Library, 13 Bishopdale Court, Bishopdale Shopping Centre

• Little River Library, State Highway 75, Little River

• Akaroa Heartland Service Centre 39 Rue Lavaud

• Akaroa Library, 2 Selwyn Ave


ACC – People wanting to know what their entitlements are 0800 101 996

Healthline – Health advice 24-hours a day, seven days a week 0800 611 116

Red Cross – 0800 733 276 People who have relocated outside of Christchurch are urged to contact the Red Cross.

Urgent mental health advice – Psychiatric Emergency Service on 03 3640 482 or 0800 920 092

Urgent Dental Care – If you can’t contact your own dentist 335 4260. After hours 027 683 0679

Meals on wheels – 337 7797

Plunket Line continues to operate 24hours 7days, free calling, including from cell phones - 0800 933 922

Vulnerable older people –that urgently require assistance because of health or disability needs should contact Older Persons Health on 337 7765 for assessment and advice.

Relocated older people – if you are unable to contact their usual aged residential care provider to confirm their location, please phone 337 8937 for information.

Dialysis – helpline 0800 881919

Ambulance – 111

Pegasus 24-hour medical centre in Bealey Avenue – 365 7777

Water collection locations – http://canterburyearthquake.org.nz/water-tanker-timetable-for-deliveries/

Coping strategies - stress and anxiety – The Ministry of Health has created a series of fact sheets with advice and coping strategies for people experiencing stress or anxiety in the wake of this week's tragedy. These can be found on the Ministry's website - www.moh.govt.nz - under the banner headline ‘Christchurch Earthquake’

Mental Health Nurses – are available to provide support in the community. Please phone your GP Team for information.

Other useful websites include – www.canterburyearthquake.org.nz www.civildefence.co.nz

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