27 May 2011

HITO, the Industry Training Organisation (ITO) responsible for the training in the Hairdressing and Beauty industries, is warning consumers of the need to be vigilant following recent media coverage of ‘poor’ services causing harm.

“Recent media coverage of clients receiving services that have caused harm reiterates the need for high quality training and qualifications,” said Erica Cumming, HITO CEO.

“Unfortunately a small minority of salons in the hair and beauty industry operate below industry standards. This can harm both clients and the industry reputation.”

HITO manages national qualifications in the hair and beauty sectors, and encourages everyone in the industry to use these qualifications as the benchmark for standards.

“National qualifications help ensure staff have the skills expected of professionals. A vital part of our training is around the importance of following manufacturer’s instructions and ensuring client safety at all times.”

Cumming said that while she had every sympathy for the victims who had received poor services, unfortunately, it was a case of ‘buyer beware’.

“Consumers needed to be vigilant about the level of qualifications that their stylist or therapist holds. You have the right to expect a minimum standard of education from those in the industry. You would never let an untrained electrician wire your house, and you should never let an untrained hair or beauty stylist loose on your body”.

ENDS

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