Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 


NZTA should deliver text payment option for Northern Gateway

NZTA should deliver text payment option for Northern Gateway Toll Road
 
Auckland Councillor Cameron Brewer is calling on NZTA to hurry up with its ongoing investigations and deliver drivers better payment options when using the Northern Gateway Toll Road, which he says should preferably include the ability to pay via text.
 
Mr Brewer said drivers are having to endure more unnecessary delays this holiday period, with many people queuing up at kiosks to manually pay their tolls.
 
“The crazy thing is most people carry mobile phones. In fact New Zealand has one of the highest mobile phone ownership rates in the world. It’s time for NZTA to get innovative. Why you can’t simply text a number to pay for your toll and have it added to your phone bill is beyond me.
 
“Within hours of the big Christchurch earthquake people were able to text through a donation, you can text your vote on shows like New Zealand’s Got Talent, and you can now pay for a lot of on-street parking via text. Being able to text to pay for a road toll needs to happen sooner rather than later. It’s pathetic that hot and bothered drivers will again have to waste time this summer because NZTA still hasn’t been able to deliver on a text solution.
 
Earlier this month NZTA responded to Mr Brewer’s enquiries into paying tolls via text with: “Over the past year,  the NZTA and potential service providers have been investigating the use of texting as a possible payment option. There is still work to be undertaken to achieve a fully integrated payment process that can be initiated via a text,  and ensuring it is both cost effective and simple and will be used by a large number of customers. The complexities around this option involve more than simply texting a registration plate number to the NZTA…”
 
Mr Brewer remains adamant that texting to pay for a road toll could and should be done.
 
“Texting payment technology is well established and relatively easy and cost effective to set up, people are used to paying for things via text, and the telco companies love it because they get a nominal slice of each transaction. It’s a no brainer and it would help reduce the net operational cost per transaction which is coming down but it’s still costing NZTA 65c which is still too high given the standard toll is just $2.20,” he says.
 
“Ringing the call centre is very labour intensive and adds a lot of cost to transactions. Kiosks struggle to handle the big numbers at this time of year causing delays, paying via the website is clunky and takes up too much time, and too many people get stung after simply forgetting to pay. All the while, NZTA continues to investigate ways to find more cost effective alternatives but has yet to deliver anything. I say, the answer lies in everyone’s hand and that is their mobile phone.
 
“Rather than having to stop at a roadside kiosk, ringing up a call centre, or remembering to get on the website, NZTA needs to stop wasting time which is again causing unnecessary delays this holiday period. Rolling out a mobile phone solution is well overdue. Being able to text your toll would be popular, cost-effective for NZTA, and would mean happier holidays for everyone,” says Cameron Brewer
 
ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Issue 49: Werewolf Weekender

Philip Matthews: From The Lost Continent
It’s a case of better late than never for Olivier Assayas’ marvellous After May/Apres Mai, which first screened at Venice in 2012, had a couple of North Island screenings last year during the International Film Festival’s “Autumn Events” season, got a theatrical release in Australia – but not here – and only now appears on DVD, after Assayas himself has moved on. More>>

The Complicatist: Blue Eyed & Soulful
For a while in June, the top two singles on the US Billboard charts featured Iggy Azalea, an Australian model turned hip hop performer. To some, this may seem like just the latest chapter in a long saga of whites ripping off black culture, while enriching themselves in the process. Obviously, there’s some truth in the stereotype. Yet it can also obscure the positive collaborations – in jazz, soul music and hip hop – between musicians who treated each other as creative equals, race regardless. More>>

Satire: Carry On Captaining
Oh hello. Scanner Technician Davis. To what do I owe the pleasure?
You think we’re what?
Oh, pish. This vessel has been travelling along smoothly for generations – particularly smoothly in the last few years though I say so myself – and I happen to know we have never once been hit by an asteroid... More>>

 

Parliament Today:

False Electoral Return: John Banks Sentenced To Community Detention, Community Work

“The conviction of John Banks today is another sad chapter for John Banks and the ACT Party”, says Labour candidate for Epsom Michael Wood. More>>

ALSO:

Gordon Campbell: On The Rise Of ISIS And Labour

While global attention got distracted by the fate of MH17 and the atrocities in Gaza, the world’s other mega ‘bad news’ story – the rise of ISIS-led fundamentalism in Iraq – has reached a tipping point. More>>

ALSO:

Rebuild: Christchurch City Council Releases Milestone Report

The Cameron Partners report says the Council may need to find an additional $783 million to $883 million by 2019... Options Cameron Partners proposed include increasing rates, borrowing more, maximising insurance payments, and freeing up capital from its commercial assets. More>>

ALSO:

Parliament Today: Parliament Adjourns

The 50th Parliament has adjourned for the final time. After the completion of the adjournment debate, MPs left for the campaign trail with Parliament to be dissolved on August 14 ahead of the September 20 election. More>>

ALSO:

Novopayout: Government-Owned Company To Take Over School Payroll

After lengthy negotiations, the Ministry of Education and the existing school payroll provider, Talent2, have settled both on the amounts payable by Talent2 towards the costs of remediating the Novopay service and a new operating model for the school payroll system. More>>

ALSO:

Employment: Labour Will Raise Minimum Wage, Restore Work Rights

A Labour government will raise the minimum wage $2 an hour to $16.25 and restore work rights to ensure the benefits of economic growth are shared fairly by all New Zealanders, Labour Leader David Cunliffe says. More>>

ALSO:

Police: Crewe File Review Released

No new evidence has come to light implicating any specific person as being responsible for the murders of Jeannette and Harvey Crewe... The review identifies there is a distinct possibility that Exhibit 350 (the brass .22 cartridge case) may be fabricated evidence, and that if this is the case, that a member of Police would have been responsible. More>>

ALSO:

Werewolf Issue #49: Gordon Campbell Interviews Laila Harre

For 25 years, Labour and National have been in virtual agreement about the basics of economic policy, and differed mainly on how to go about managing its social consequences. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
Regional
Search Scoop  
 
 
Powered by Vodafone
NZ independent news