Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 


NZTA should deliver text payment option for Northern Gateway

NZTA should deliver text payment option for Northern Gateway Toll Road
 
Auckland Councillor Cameron Brewer is calling on NZTA to hurry up with its ongoing investigations and deliver drivers better payment options when using the Northern Gateway Toll Road, which he says should preferably include the ability to pay via text.
 
Mr Brewer said drivers are having to endure more unnecessary delays this holiday period, with many people queuing up at kiosks to manually pay their tolls.
 
“The crazy thing is most people carry mobile phones. In fact New Zealand has one of the highest mobile phone ownership rates in the world. It’s time for NZTA to get innovative. Why you can’t simply text a number to pay for your toll and have it added to your phone bill is beyond me.
 
“Within hours of the big Christchurch earthquake people were able to text through a donation, you can text your vote on shows like New Zealand’s Got Talent, and you can now pay for a lot of on-street parking via text. Being able to text to pay for a road toll needs to happen sooner rather than later. It’s pathetic that hot and bothered drivers will again have to waste time this summer because NZTA still hasn’t been able to deliver on a text solution.
 
Earlier this month NZTA responded to Mr Brewer’s enquiries into paying tolls via text with: “Over the past year,  the NZTA and potential service providers have been investigating the use of texting as a possible payment option. There is still work to be undertaken to achieve a fully integrated payment process that can be initiated via a text,  and ensuring it is both cost effective and simple and will be used by a large number of customers. The complexities around this option involve more than simply texting a registration plate number to the NZTA…”
 
Mr Brewer remains adamant that texting to pay for a road toll could and should be done.
 
“Texting payment technology is well established and relatively easy and cost effective to set up, people are used to paying for things via text, and the telco companies love it because they get a nominal slice of each transaction. It’s a no brainer and it would help reduce the net operational cost per transaction which is coming down but it’s still costing NZTA 65c which is still too high given the standard toll is just $2.20,” he says.
 
“Ringing the call centre is very labour intensive and adds a lot of cost to transactions. Kiosks struggle to handle the big numbers at this time of year causing delays, paying via the website is clunky and takes up too much time, and too many people get stung after simply forgetting to pay. All the while, NZTA continues to investigate ways to find more cost effective alternatives but has yet to deliver anything. I say, the answer lies in everyone’s hand and that is their mobile phone.
 
“Rather than having to stop at a roadside kiosk, ringing up a call centre, or remembering to get on the website, NZTA needs to stop wasting time which is again causing unnecessary delays this holiday period. Rolling out a mobile phone solution is well overdue. Being able to text your toll would be popular, cost-effective for NZTA, and would mean happier holidays for everyone,” says Cameron Brewer
 
ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell:
On The Eleanor Catton Rumpus

If anyone was in doubt about the accuracy of the comments made in India by Eleanor Catton, the reaction from some quarters here at home has gone a long way to proving her point.

By ‘some quarters’, I mean (a) RadioLive host Sean Plunket who called Catton a “traitor” and (b) Prime Minister John Key who dismissed her views as being those of a typical Green Party supporter, which is apparently almost as bad.

In context, Catton seemed to be talking about the mixed feelings she felt after what she had created suddenly becoming a kind of public property claimed by the entire country and its leaders. That must feel weird at any time, in any place. Catton evidently finds it particularly alienating when the government of the day has shown little interest in the arts beyond their promotional/economic value. More>>

 

More Rent Assistance, Less State-Owned Housing: John Key Speech - Next Steps In Social Housing

"We are going to ensure that more people get into social housing over the next three years, whether that is run by Housing New Zealand or a community provider. The social housing budget provides for around 62,000 income-related rent subsidies a year. We are committed to increasing that to around 65,000 subsidies by 2017/18, which will cost an extra $40 million a year." More>>

ALSO:

The Future Of Work: Andrew Little - State Of The Nation 2015

In 2005 when I led the EPMU we worked together with Air New Zealand to find a way to keep engineering jobs that were heading overseas. A lot of these workers were people I’d known for years and they were facing not just losing their jobs but not being able to find the kind of work they do without going overseas. A lot of people were facing personal and financial upheaval.... More>>

ALSO:

Gordon Campbell: On The Sabin Case, The Pressures On Greece And (Songs About) Coyotes

Mike Sabin is a National MP, and the current chairman of Parliament’s law and order committee. Yet reportedly, he is being investigated by the Police over an assault complaint... However, the PM will not comment on any aspect of the story. More>>

ALSO:

Houses, ISIS, King (& Catton): PM Post-Cabinet Press Conference

The Prime Minister met with reporters to discuss: • Social housing, the Auckland housing market • The prospect of joining international forces to combat ISIS • David Bain’s compensation • The lowering of the flag for the King of Saudi Arabia's death ... More>>

ALSO:

Gordon Campbell: On Tomorrow’s Speeches By John Key And Andrew Little

The Key government has already kicked off the political year on a stridently ideological note, with Environment Minister Nick Smith choosing to lay all manner of sins at the door of the RMA. Tomorrow, the government will wheeling out its best salesman – Prime Minister John Key – to sell its plans for state housing… . More>>

ALSO:

Transport: Auckland Looks To Light Rail

The Board of Auckland Transport has called for an investigation into a light rail network, which could relieve traffic congestion on some of the region’s busiest roads. This stems from work in 2012 (the City Centre Future Access study) which responded to a government request to develop a robust and achievable solution for access to the CBD. More>>

ALSO:

RMA: Smith's Claims Don't Match Evidence - Greens

The Motu group’s research into the impacts of planning rules looked at the costs related to housing development but not the benefits of environmental protections and does not recommend significant changes to the RMA to reduce the cost of new house builds. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Regional
Search Scoop  
 
 
Powered by Vodafone
NZ independent news