Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 


The DCC Residents’ Opinion Survey 2013

The DCC Residents’ Opinion Survey 2013


Dunedin (Thursday, 27 June 2013) – Letters have been sent out this week to 4,500 Dunedin residents, inviting them to take part in the DCC’s annual Residents’ Opinion Survey (ROS).

DCC General Manager Strategy and Development Dr Sue Bidrose says, “The ROS helps us gauge the views of Dunedin’s silent majority – it gives us a way to check in with some of those who are less likely to engage with the DCC through other avenues such as the Annual Plan process.”

This year, the residents randomly selected from the electoral roll will be invited to complete the ROS online using a unique code, rather than receiving a hard copy of the questionnaire. A hard copy can be made available on request.

The survey is also open to all residents online at www.dunedin.govt.nz/ros and, for the first time, will be sent to all members of the Dunedin Peoples’ Panel. To ensure the statistical validity of the Survey results, the responses from the people who were selected are used as the official results.

The Survey is open until 17 July. A reminder letter and hard copy of the questionnaire will be sent to those who haven’t responded about two weeks after the initial letter, a practice that has proved successful in increasing the response rate. The results are expected to be publicly available in late August.

Responses from residents who independently chose to complete the Survey online are analysed separately but still provide the DCC with valuable feedback about how it can improve its services.

Dr Bidrose says, “The move to encourage greater online response has been made to ensure that the DCC can deliver the Survey at the lowest cost to ratepayers and the environment - the higher the online response, the greater the cost savings.”

In another change to last year, all respondents will have the opportunity to enter a draw to win a prize. Each prize is worth $150 and three winners will be drawn who will be able to choose either a book voucher, a donation to a charity of your choice, a petrol voucher, a voucher for use at Dunedin Public Art Gallery or a voucher and tour for use at Toitū Otago Settlers Museum.

In 2012 the Survey cost approximately $38,500 to deliver. The exact cost varies every year depending on the level, timing and method of response as this determines printing, postage and data transcription costs. Costs are lower if randomly selected residents complete the Survey earlier and online so the DCC expects the cost to be lower this year.

Dr Bidrose adds, “We have been using this Survey for nearly 20 years now and it has become a valuable tool for guiding our decision-making process and prioritising expenditure. It focuses on service delivery and effectiveness, and asks questions about people's perceptions of our performance and we use some of the results as official measures of the performance of the DCC and its departments.”

This year, the Survey will be undertaken by independent research company Key Research which successfully tendered for the contract in 2013.

ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Novopayout: Government-Owned Company To Take Over School Payroll

After lengthy negotiations, the Ministry of Education and the existing school payroll provider, Talent2, have settled both on the amounts payable by Talent2 towards the costs of remediating the Novopay service and a new operating model for the school payroll system.

The new model involves a new government-owned company taking over the operation of the payroll service, and Talent2 licensing the core Alesco software to that company.

The settlement provides for Talent2 to pay the Ministry between $18 million and $22 million, made up of $7 million in cash and other considerations including a license for the Alesco software and discounted fees for the support and maintenance of this software. More>>

 

Parliament Today:

Werewolf Issue #49: Gordon Campbell Interviews Laila Harre

For 25 years, Labour and National have been in virtual agreement about the basics of economic policy, and differed mainly on how to go about managing its social consequences. More>>

ALSO:

Gordon Campbell: On National’s Electorate Deals

For all the talk yesterday from Prime Minister John Key about National being transparent about its electorate deals in Epsom and Ohariu, that transparency is entirely front-loaded. More>>

ALSO:

Greens: Oil Drilling Face-Off With Labour

The key policy points in the Green Party’s plan to protect our beaches from oil spills are to:
1. Prohibit deep sea oil drilling; 2. Implement compulsory shipping lanes for coastal shipping; 3. Build Maritime New Zealand’s oil spill response capability; and 4. Introduce a stronger legal framework so that when accidents do happen, the New Zealand taxpayer does not have to pay for the clean-up. More>>

ALSO:


Nick Smith v Fish & Game:

Minister Told Of FBI Investigation, Says INZ: Coleman Must Quit Or Be Sacked Over Dotcom Case - Harré

Immigration New Zealand has done the right thing in distancing itself from Jonathan Coleman’s claims that ministers were not aware of FBI involvement in Kim Dotcom’s residency application, says the Internet Party. More>>

ALSO:

Valedictory Season: Maori Party Founders Say Goodbye

Two major Maori MPs gave there farewell speeches to Parliament Thursday outlining their history, experiences, triumphs and regrets. More>>

ALSO:

Resignation Not Accepted: Transport Minister Breaches Aviation Security Rules

"Running late for a plane at Christchurch Airport, I without thought breached airport and airline security rules by entering the gate lounge through a door usually used for exit only..." More>>

ALSO:

TAIC Report: Urgent Recommendations After Melling Rail Accident

The Transport Accident Investigation Commission has made four urgent recommendations to KiwiRail following the accident two months ago (27 May) when a Matangi passenger train collided with a stop block at Melling Station, Lower Hutt. More>>

ALSO:

Red Tape: Local Regulations Go Under Microscope

The Government says it is accepting nearly all of the recommendations the Productivity Commission has made on ways to improve local regulations. More>>

ALSO:

Spending Questions: Claudette Hauiti To Step Aside At Election

National Party President Peter Goodfellow confirms that he has received notification from List MP Claudette Hauiti that she plans to step aside at the 20 September election. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
Regional
Search Scoop  
 
 
Powered by Vodafone
NZ independent news