Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 


Disruptions, Bedbugs & Other Tourists Top NZers Gripe List

7th January 2014
Media release

Disruptions, Bedbugs and Other Tourists Top Kiwi Travellers’ Gripe List

Delays and inferior accommodation are the biggest irritations for New Zealanders when travelling according to Southern Cross Travel Insurance (SCTI).

An SCTI-commissioned TNS survey, carried out in September 2013, quizzed 2,000 Kiwis on the things that exasperate them most when they travel.

Over a third of respondents cited delays in travel as their biggest annoyance (39%) with accommodation coming in second at 26% and ironically other tourists are the third biggest annoyance at 9%. Pleasingly for parents, only 7% said children were their biggest irritation.

Craig Morrison, SCTI CEO, says that given the level of preparation most people put into their travel itinerary, it’s understandable that they want it to live up to their expectations.

“For the majority of people an overseas trip has meant months – sometimes years – of saving and is highly anticipated. Disruptions because of bad weather or the hotel room being of lower quality than advertised, or quite dirty, can cause justifiable upset.”

This level of frustration means that 67% of people cite cover for missed connections as a reason for taking out travel insurance.

However cover for medical expenses still remains the most common reason to purchase travel insurance policies (92% of respondents)  and this correlates with SCTI data, which shows that from August 2012 to July 2013 medical claims accounted for 45% of all claims costs.

While some things are unavoidable, Morrison says there are measures travellers can take to minimise the risk of encountering the things that bug them the most.

“Everyone loves a bargain, but those booking cheap flights and cheap holidays may be more susceptible to unexpected travel interruptions and cancellations. Equally, if you can’t stand children, then avoid travelling during the school holidays.”

Morrison also suggests people conduct research online and take into account customer reviews of accommodation before booking.

That same type of research will pay off for those who want to take in popular tourist destinations without the crowds of other tourists.

“Check the opening times and try to arrive either early or late in the day. If you have some flexibility you could plan to make the visit mid-week rather than the weekend, when visitor numbers swell.

“Once you understand what a typical tourist will do you can then make plans to avoid as many of them as possible.

The survey also revealed some interesting regional insights; those that get most irate over travel delays are men from Tauranga (53%) and women from Dunedin (50%), while those who get the most annoyed over accommodation not being as expected are women from Hamilton  (33%) and men living outside the main cities (27%).

Other differences include:
•         Females are more likely to take out travel insurance (91%) than males (84%)
•         Those who are older (aged 50+) are more likely to take out travel insurance to cover the costs of missed connections and cancelled activities.
•         Wellingtonians are more likely to take out travel insurance (93%) than those residing in other parts of New Zealand.
•         Aucklanders under age 30 were least likely to take out travel insurance – just 55% would.

Ends

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Scoop's Pledgeme Campaign To Become A Not-For-Profit Finishes Sunday 29th - Please Pledge Now
AMA: Scoop's 'Invisible Paywall'


Gordon Campbell: On A Funeral In Asia, The Northland By-Election, And News Priorities

Supposedly, New Zealand’s destiny lies in Asia, and that was one of Foreign Minister Murray McCully’s rationales for his bungled reforms at MFAT. OK. So, if that’s the case why didn’t Prime Minister John Key – who was already in South Korea – stay in the region so that he could attend the state funeral on Sunday of Singapore’s founding leader Lee Kuan Yew?

Instead, Key returned to New Zealand to campaign in the Northland by-election, and Governor-General Sir Jerry Mateparae will represent this country in his place. Bad call. Key has put the domestic interests of his party ahead of New Zealand’s wider interests on the world stage. More>>

 

PARLIAMENT TODAY:

Inspector-General of Intelligence and Security: Inquiry Into GCSB Pacific Allegations

The complaints follow recent public allegations about GCSB activities. The complaints, and these public allegations, raise wider questions regarding the collection, retention and sharing of communications data. More>>

ALSO:

TPPA Investment Leak: "NZ Surrender To US" On Corporates Suing Governments

Professor Jane Kelsey: ‘As anticipated, the deal gives foreign investors from the TPPA countries special rights, and the power to sue the government in private offshore tribunals for massive damages if new laws, or even court decisions, significantly affected their bottom line’. More>>

ALSO:

Enrol By Friday: Time’s Almost Up Before Northland By-Election

If you want to vote in the Northland by-election and you’re not enrolled, time is running out. That’s the message from Northland Registrar of Electors Deborah Darton, with just a few days to go until the by-election this Saturday, 28 March. More>>

ALSO:

Werewolf: The Myth Of Steven Joyce

Gordon Campbell: The myth of competence that’s been woven around Steven Joyce – the Key government’s “Minister of Everything” and “Mr Fixit” – has been disseminated from high-rises to hamlets, across the country... More>>

ALSO:

RMTU: No Public Submissions On International Government Procurement Deal

“The government is preparing to assent to the Government Procurement Agreement, a World Trade Organisation Treaty which opens up New Zealand Government contracts to foreign companies and closes the door on local businesses and their workers. However the Foreign Affairs, Defence and Trade Select Committee is refusing to take public submissions on the decision.” More>>

ALSO:

Gordon Campbell:
On Pacific Spying

So New Zealand spied on its friends and allies in the Pacific – and has not only been passing on the results to the NSA, but has apparently passed on the details of the Pacific’s relations with Taiwan to our other best friends, the Chinese. On the side, the Key government has also been using the security services to gauge the chances of Trade Minister Tim Groser landing the top job at the WTO... More>>

ALSO:

State Housing Transfer: Salvation Army Opts Out

The Salvation Army has decided against negotiating with Government for the transfer of Housing New Zealand stock.
More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Regional
Search Scoop  
 
 
Powered by Vodafone
NZ independent news