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Upper Hutt’s 2014 Annual Community Survey

Media release


Wednesday, 5 February 2014

Upper Hutt’s 2014 Annual Community Survey

Upper Hutt City Council will again be asking residents for their feedback on a range of services.

UPPER HUTT, Wellington NZ, 5 FEB 2014—This year’s annual community survey will begin on Monday, 17 February 2014. The survey, which is initiated by Upper Hutt City Council, may take up to 3 weeks, concluding on Monday 10 March.

Upper Hut City Council has again contracted Key Research to undertake the telephone survey on its behalf.

400 people over the age of 18 will be interviewed as part of the survey. People contacted will be randomly selected from the telephone listings for Upper Hutt City. The survey will give respondents the opportunity to share their views on a range of services that Council delivers, and to comment on where improvements can be made.

The survey seeks to achieve a representation of residents across suburbs of the City and across various age groups and gender.

“Although Council has an open-door policy for feedback from the public at any time, it is also important that we take time every year to proactively seek feedback from a representative sample of the community—particularly those that otherwise may not make contact with us. It helps Council to identify areas of success along with areas where we may need to improve our focus and energy. It’s an important part of Council’s accountability to the Upper Hutt community,” says Mayor, Wayne Guppy. “If you receive a call, please take the time to answer the questions.”

Key Research will be calling people between Monday 17 February and Monday, 10 March 2014.

The survey results will measure the Council’s performance against the majority of targets outlined in the Long Term Plan 2012 – 2022. These measures will then be made public in Council’s Annual Report for 2013 – 2014.


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