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Rates email error regretted

17 February 2014

Rates email error regretted

Palmerston North City Council regrets an email error that affected some residents who had signed up to receive their rates invoices by email rather than post.

Chief financial officer Grant Elliott says an acknowledgement email was accidently emailed to 100 ratepayers at once, while the email did not include rating information it did include the email addresses of ratepayers who have signed up.

“Ratepayers who have signed up gave their private emails to us in confidence and we apologise for what was human error. We did recall the message and we ask those who opened the email to delete it.”

“We have emailed an apology to those ratepayers affected and have initiated a procedural change which will prevent this from occurring in the future.”

Grant Elliott says since the rates online email was launched last year and just over 600 residents have signed up to the new process.

ENDS

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Election Day: Make Sure You're A Part Of It!

Saturday 20 September, is election day, and New Zealanders’ last chance to have a say on who leads the country for the next three years.

“The people and parties we elect tomorrow will be making the decisions that affect us, our families and our communities,” says Robert Peden, Chief Electoral Officer. “It doesn’t get much more important than that, and we need all New Zealanders to use their voice and vote.”

Voting places will be open from 9.00am until 7.00pm on election day. The busiest time at voting places is usually 9.00am - 11.00am.

“Take your EasyVote card with you when you go to vote, as it will make voting faster and easier, and vote close to home if you can. But don’t worry if you forget your card, or didn’t receive one, because as long as you are enrolled to vote, your voice will be heard,” says Mr Peden. More>>

 

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