Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 

In The Know initiative keeping the community informed

In The Know initiative keeping the community informed

The launch of a new community-driven assistance website has been applauded by Canterbury Earthquake Recovery Authority chief executive Roger Sutton.

Called In the Know, the new site is a question-and-answer based service that aims to make it easier and faster for residents to get information about the residential rebuild and repair process. Instead of having to go to different websites to find information, residents can ask their question once, and access the answer from one site.

“There was a forerunner to In the Know which was hosted on CERA’s Canterbury Residential Rebuild website and CanCERN’s website. Now that it’s been up and running for more than a year we’re relaunching the service to help boost awareness about it and what it can offer,” Mr Sutton says.

“The service has a new look and a website that’s much easier to use. It’s a useful resource for residents and I’m really pleased that CERA is supporting this community-led initiative.”

The community representatives involved in the development and implementation of In the Know include: Brian Parker and Leanne Curtis from CanCERN; Bob Henderson, community worker; Chris Greengrass, Waimakariri; Nicki Goss, Manager - Earthquake Support Coordination Service; Carmel Jaggar from the TC3 Group; Linda Rutland, Port Hills; and Helen Gatonyi from the Tenants Protection Association.

This group review the questions before they are sent to the various recovery agencies to provide answers. CERA’s role is to administer the website.

Recovery agencies that are working together to provide answers to residents’ questions include insurers, government and local government agencies and banks.

Brian Parker from CanCERN says that the collaboration between community groups and recovery agencies better enables communications to address the specific needs of the residents with clear and consistent information on the rebuild that can help them make informed decisions.

“When it comes down to it, many residents are asking the same sorts of questions, so we’re bringing together information from a range of agencies and making it available in one place. Our hope is that In The Know will make it easier for people to find what they need.”

In The Know can be found online at www.intheknow.org.nz

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On The Navy’s Dealings With Fat Leonard, And Twin Peaks

At an official level, our “she’ll be right” attitude routinely spills over into a keen resentment of anyone who suggests the outcomes may be less than satisfactory. Oversight at any level of performance is not New Zealand’s strong suit – from our one-chamber Parliament on downwards...

The Navy has now gone one step beyond. It won’t even ask itself whether it did a good job. More>>

 

NZDF: Fifth Rotation Of Troops Heads To Iraq

The fifth rotation of New Zealand Defence Force troops left today for a six-month mission training Iraqi soldiers. More>>

ALSO:

Gordon Campbell: On The Demonising Of Iran

Will New Zealand still be willing to pursue its recent trade overtures to Iran, now that US President Donald Trump has used his speech in Riyadh to single out Iran as the main source of terrorism and instability in the Middle East? More>>

ALSO:

 
 
 
 

Opening The Election Supporters

 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

Featured InfoPages

Opening the Election