Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 

Kawerau resident satisfaction higher than national average

Kawerau resident satisfaction higher than national average

Results from the 2014 community satisfaction survey show Kawerau residents’ satisfaction with Council’s services and facilities is above the national or peer group averages in 11 of the 15 performance measures.

Council commissioned the survey through the National Research Bureau’s Communitrak service. The survey was conducted by telephone interview of 200 Kawerau residents in January and February this year asking residents a standard series of questions to determine how Council is performing in terms of services offered and representation of citizens. These results are then compared to a national average, a peer group average and previous years’ results.

There were some outstanding results for Kawerau including:
• 100 percent satisfaction with community attractiveness and beautification
• satisfaction with Council consultation and community involvement is 30 percent higher in Kawerau than the peer group and national averages.
• satisfaction with the performance of the Mayor and Councillors is almost 40 percent above the peer group and national averages.
• 48 percent of Kawerau residents rate the overall quality of life in the town as very good. This is at least 10 percent higher than both the peer group and national averages.

Almost half the respondents rate Kawerau as a better place to live now than it was three years ago. This is higher than the last survey and well above the peer group and national averages (31% and 30% respectively).

Kawerau Mayor, Malcolm Campbell, was pleased with the results.

“Kawerau has a vibrant community spirit and I am very pleased to see the survey results back that up on so many of the performance measures. I was most impressed with the result that 81 percent of residents think that the town has a good or very good community spirit which compares very well with the national average of just 74%,” Mr Campbell said.

Satisfaction ratings were very high and above national and peer group averages on a wide range of Council facilities and services including the library, public toilets, cemeteries, rubbish collection, water supply, and sewerage disposal. However, residents did report lower satisfaction with dog control services and Council will look into actions they can take to improve their focus in this area.

“These results are important because they set the standard that drives Council activities. Resident satisfaction with what Council is doing is our best tool to know whether we are on track on not. Knowing areas we are doing well and areas where there residents think we could do better drive our service,” Mr Campbell said.

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On The EU’s Beef With Google

There’s every indication that Google would be on a losing wicket if it chooses to fight the European Union competition watchdogs, who have just levied a $3.3 billion fine on the firm – with the prospect of worse to come if Google doesn’t quickly change the anti-competitive practices at the heart of a court battle that’s been seven years in the making.

Essentially, the case involved Google’s alleged abuse of the stranglehold it enjoys on the online advertising associated with its search activities. More>>

 
 

Legislation: Point England Housing Bill Passed

The passage of the Point England Development Enabling Bill through Parliament this evening will benefit Auckland with additional housing, help resolve Ngāti Paoa’s Treaty claim and improve the local environment and recreation facilities, Building and Construction Minister Dr Nick Smith says. More>>

ALSO:

Cyberducation: Digital Curriculum Launch And Funding Package

Consultation on new digital technologies content for the New Zealand Curriculum and Te Marautanga o Aotearoa, the Māori-medium Curriculum, was launched today by Education Minister Nikki Kaye. More>>

ALSO:

PM's Press Conference: Red Socks And Secret Tapes

Prime Minister Bill English began his post-cabinet press conference by explaining how well the National Party's annual conference went. He also mentioned today's announcement of changes to the EQC disaster insurance legislation and wished Emirates Team New Zealand well in the America's Cup. More>>

Max Rashbrooke: On How To Make Government More Open

International surveys, while often complimentary, have also pinpointed major weaknesses: political donations are badly regulated, for instance, and appointments to government boards frequently go to those with strong political connections. More>>

In Court: Hamilton Student's Lawsuit Over Climate Change Policy

A law student from Hamilton is preparing to challenge the Government in the High Court on Monday over what she says is a “failure” to properly address climate change. More>>

ALSO:

Gordon Campbell: On The Fallout From The Barclay Tape

This is hardly a case of cleaning out your desk and being turfed out onto the pavement. As others have pointed out, the disgraced Clutha-Southland MP will remain on the public payroll for three months until the election, and for three months afterwards. More>>

ALSO:

 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

Featured InfoPages

Opening the Election
 
 
 
  • PublicAddress
  • Pundit
  • Kiwiblog