Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 


Kawerau resident satisfaction higher than national average

Kawerau resident satisfaction higher than national average

Results from the 2014 community satisfaction survey show Kawerau residents’ satisfaction with Council’s services and facilities is above the national or peer group averages in 11 of the 15 performance measures.

Council commissioned the survey through the National Research Bureau’s Communitrak service. The survey was conducted by telephone interview of 200 Kawerau residents in January and February this year asking residents a standard series of questions to determine how Council is performing in terms of services offered and representation of citizens. These results are then compared to a national average, a peer group average and previous years’ results.

There were some outstanding results for Kawerau including:
• 100 percent satisfaction with community attractiveness and beautification
• satisfaction with Council consultation and community involvement is 30 percent higher in Kawerau than the peer group and national averages.
• satisfaction with the performance of the Mayor and Councillors is almost 40 percent above the peer group and national averages.
• 48 percent of Kawerau residents rate the overall quality of life in the town as very good. This is at least 10 percent higher than both the peer group and national averages.

Almost half the respondents rate Kawerau as a better place to live now than it was three years ago. This is higher than the last survey and well above the peer group and national averages (31% and 30% respectively).

Kawerau Mayor, Malcolm Campbell, was pleased with the results.

“Kawerau has a vibrant community spirit and I am very pleased to see the survey results back that up on so many of the performance measures. I was most impressed with the result that 81 percent of residents think that the town has a good or very good community spirit which compares very well with the national average of just 74%,” Mr Campbell said.

Satisfaction ratings were very high and above national and peer group averages on a wide range of Council facilities and services including the library, public toilets, cemeteries, rubbish collection, water supply, and sewerage disposal. However, residents did report lower satisfaction with dog control services and Council will look into actions they can take to improve their focus in this area.

“These results are important because they set the standard that drives Council activities. Resident satisfaction with what Council is doing is our best tool to know whether we are on track on not. Knowing areas we are doing well and areas where there residents think we could do better drive our service,” Mr Campbell said.

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Last Sitting Day Of Parliament: Slave Ships Bill To Pass

The House resumed at 9am and MPs agreed to add the third reading of the Fisheries (Foreign Charter Vessels and Other Matters) Amendment Bill to this morning’s business.

The bill requires all foreign owned fishing vessels to fly under a New Zealand flag from May 2016 and obey all New Zealand laws. This includes labour laws...

Last night Opposition MPs accused the Maori Party of blocking the passage of this bill into law in this Parliament, no members of the Maori Party were in the House to answer the accusations though they denied this in a press release. More>>

 

Parliament Today:

Novopayout: Government-Owned Company To Take Over School Payroll

After lengthy negotiations, the Ministry of Education and the existing school payroll provider, Talent2, have settled both on the amounts payable by Talent2 towards the costs of remediating the Novopay service and a new operating model for the school payroll system. More>>

ALSO:

Employment: Labour Will Raise Minimum Wage, Restore Work Rights

A Labour government will raise the minimum wage $2 an hour to $16.25 and restore work rights to ensure the benefits of economic growth are shared fairly by all New Zealanders, Labour Leader David Cunliffe says. More>>

ALSO:

Police: Crewe File Review Released

No new evidence has come to light implicating any specific person as being responsible for the murders of Jeannette and Harvey Crewe... The review identifies there is a distinct possibility that Exhibit 350 (the brass .22 cartridge case) may be fabricated evidence, and that if this is the case, that a member of Police would have been responsible. More>>

ALSO:

Werewolf Issue #49: Gordon Campbell Interviews Laila Harre

For 25 years, Labour and National have been in virtual agreement about the basics of economic policy, and differed mainly on how to go about managing its social consequences. More>>

ALSO:

Greens: Plan To Protect Our Maui’s Dolphins

1. Protect Maui’s from being killed in the sanctuary set up to protect them... 2. Extend fishing protections to the entire Maui’s range... 3. Help protect the livelihoods of affected fishers by supporting them to adopt dolphin-safe fishing methods. More>>

ALSO:

Gordon Campbell: On National’s Electorate Deals

For all the talk yesterday from Prime Minister John Key about National being transparent about its electorate deals in Epsom and Ohariu, that transparency is entirely front-loaded. More>>

ALSO:

Greens: Oil Drilling Face-Off With Labour

The key policy points in the Green Party’s plan to protect our beaches from oil spills are to:
1. Prohibit deep sea oil drilling; 2. Implement compulsory shipping lanes for coastal shipping; 3. Build Maritime New Zealand’s oil spill response capability; and 4. Introduce a stronger legal framework so that when accidents do happen, the New Zealand taxpayer does not have to pay for the clean-up. More>>

ALSO:


Nick Smith v Fish & Game:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
Regional
Search Scoop  
 
 
Powered by Vodafone
NZ independent news