Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 


Kawerau resident satisfaction higher than national average

Kawerau resident satisfaction higher than national average

Results from the 2014 community satisfaction survey show Kawerau residents’ satisfaction with Council’s services and facilities is above the national or peer group averages in 11 of the 15 performance measures.

Council commissioned the survey through the National Research Bureau’s Communitrak service. The survey was conducted by telephone interview of 200 Kawerau residents in January and February this year asking residents a standard series of questions to determine how Council is performing in terms of services offered and representation of citizens. These results are then compared to a national average, a peer group average and previous years’ results.

There were some outstanding results for Kawerau including:
• 100 percent satisfaction with community attractiveness and beautification
• satisfaction with Council consultation and community involvement is 30 percent higher in Kawerau than the peer group and national averages.
• satisfaction with the performance of the Mayor and Councillors is almost 40 percent above the peer group and national averages.
• 48 percent of Kawerau residents rate the overall quality of life in the town as very good. This is at least 10 percent higher than both the peer group and national averages.

Almost half the respondents rate Kawerau as a better place to live now than it was three years ago. This is higher than the last survey and well above the peer group and national averages (31% and 30% respectively).

Kawerau Mayor, Malcolm Campbell, was pleased with the results.

“Kawerau has a vibrant community spirit and I am very pleased to see the survey results back that up on so many of the performance measures. I was most impressed with the result that 81 percent of residents think that the town has a good or very good community spirit which compares very well with the national average of just 74%,” Mr Campbell said.

Satisfaction ratings were very high and above national and peer group averages on a wide range of Council facilities and services including the library, public toilets, cemeteries, rubbish collection, water supply, and sewerage disposal. However, residents did report lower satisfaction with dog control services and Council will look into actions they can take to improve their focus in this area.

“These results are important because they set the standard that drives Council activities. Resident satisfaction with what Council is doing is our best tool to know whether we are on track on not. Knowing areas we are doing well and areas where there residents think we could do better drive our service,” Mr Campbell said.

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

'Tea Break Bill' Passes: Gordon Campbell On Bad Labour Laws And Poor Safety

By co-incidence, one of the prime dangers of the government’s new employment relations law has been underlined by the release of the death and injury statistics among workers at New Zealand ports. These are highly profitable enterprises for the port owners.

The Port of Tauranga for instance, is expecting its current full-year profit to be between $78 million and $83 million and other ports are enjoying similar boom times – but they are also highly dangerous places for the people who work on or around the port premises. At the Port of Tauranga, there have been 26 serious accidents since 2011, and two deaths. More>>

 

Parliament Today:

No Charges: Outcome Of Operation Clover Investigation

Police have completed a multi-agency investigation, Operation Clover, into the activities of a group calling themselves “The Roast Busters”. The 12 month enquiry focused on incidents involving allegations of sexual offending against a number of girls in the Waitemata Police district and wider Auckland area... More>>

ALSO:

UNICEF Report: NZ Cautioned On "Stagnating" Child Poverty

An international report by UNICEF has found that child poverty rates in New Zealand have barely changed since 2008, despite similar sized countries significantly reducing child poverty during the recent recession. More>>

ALSO:

Funding Report: Two Pathways For Transport In Auckland

Commissioned by Auckland Council, the group was asked to investigate two possible pathways for raising $300 million per year ($12 billion over 30 years) to pay for the improvements needed to help fix Auckland’s transport system. More>>

ALSO:

Pay Equity: Equal Pay Win In Court Of Appeal

CTU: The Court of Appeal has made a historic decision paving the way for a substantial equal pay claim for aged care workers. More>>

ALSO:

Gordon Campbell: On The TPP Finishing Line, And Amazon’s Woes

If the Trans Pacific Partnership trade deal wasn’t such a serious matter, this would be pretty funny… More>>

ALSO:

TV3 Video: Three Die On Roads Over Labour Weekend

The official holiday period ended at 6am Tuesday, with three deaths on the roads during the Labour Day weekend. More>>

Employment Relations Bill: Govt Strains To Get Tea Break Law Through

The Government has been left with egg on its face - failing to get its much-vaunted, but hugely unpopular, meal break law passed in the first week of its new term, Labour spokesperson on Labour Issues Andrew Little says. More>>

ALSO:

Guns: Police Association Call To Arm Police Full Time

"The new minister gave his view, that Police do not need to be armed, while standing on the forecourt of parliament. The dark irony was that the interview followed immediately after breaking news of a gunman running amok in the Canadian parliament in Ottawa..." More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Regional
Search Scoop  
 
 
Powered by Vodafone
NZ independent news