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Residents to have their say in annual survey

2 April 2014

Residents to have their say in Waikato District Council’s annual survey

As part of an on-going commitment to actively seek public feedback and involvement, Waikato District Council’s annual resident satisfaction survey kicks off this week.

The survey will see people living in all 10 Wards of the Waikato district telephoned, using a randomised selection method, and asked their opinions on a wide range of issues related to the Council and the services it delivers to the residents of the district.

Waikato District Council Chief Executive, Gavin Ion, said the survey was a way to track how well Council’s efforts are carrying through to residents.

“As a Council it’s vital that we continually measure our effectiveness and how well we are representing the wishes and viewpoints of our residents. Understanding our ratepayers’ opinions and needs will allow Council to be more responsive,” he said.

The results from the survey will be used in Council’s Annual Report and as part of future business planning.

The National Research Bureau, an independent market research company offering specialised services to Local Authorities throughout New Zealand, has been commissioned to undertake the survey for Council.

Interviewing for the survey begins on Friday 4 April, and is expected to be completed by Sunday 13 April.


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