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City Council wins Supreme Website Award

City Council wins Supreme Website Award

Palmerston North City Council has won the country’s top local government website award.

The Supreme Website award was given out at the Association of Local Government Information Management’s (ALGIM) Web and Digital Symposium in Auckland last night.

“It is the Council’s strong customer focus that has won us the Award,” said website administrator Hamish Richardson.

The Supreme Website Award is selected from the results of ALGIM’s annual audit of 78 council websites throughout New Zealand.

“It assess how well a site meets New Zealand Government web standards, how quickly enquiries from the web are answered and how accessible the website is for someone who is visually impaired. The web standards look at the quality of the content, design and technical issues,” he said.

“Recognition for us and our web development partner, Terabyte, is the icing on the cake. We’re proud of our website and we’re happy to have been recognised for building a local government website that delivers a good user experience and makes it easy for people to find information and get things done online” Hamish said.

“With 1.85 million pages viewed in the last 12 months the PNCC website is our 24-7 shop-front for council information and services.”

General manager for City Future Sheryl Bryant said it was great recognition for all staff involved in the re-design.

“There are many staff across Council who are involved with keeping web content new and fresh and maintaining it at the highest level. This award is a credit to them.”

Ahead of re-designing the site navigation late last year, the Council engaged with a representative cross-section of the community in the form of user testing sessions with members of the public.

“The website covers a broad range of information and services, including consultations, community initiatives, projects and major policy issues. So input from users was essential in the development of the website to help make it as accessible and as usable as possible,” Hamish said.


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