Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search

 


Wanaka tourism identity takes up new role

Wanaka tourism identity takes up new role


Jools Hall

Wanaka tourism stalwart Jools Hall has been selected to lead a popular education initiative designed to improve the resort town’s visitor experience.

Hall joins Queenstown Resort College’s team of facilitators to deliver Wanaka Ambassador – a QRC initiative that provides useful and interesting information on Wanaka’s history, culture and offerings to local residents and businesses. Participants take a one-off, three-hour course to learn more about their hometown so they can impart knowledge and positivity to tourists.

Hall is the former owner of Skydive Wanaka – a company that she started from scratch in 1995 – and she has served on the board of Lake Wanaka Tourism for a total of six years.

She’s passionate about Wanaka and is a strong advocate for the town. She believes everyone living in Wanaka should sign up to take the easy, fun Ambassador course.

“Wanaka Ambassador goes deeper than just enhancing your customer service. It’s about customer intelligence – recognising the value of visitors,” Hall says.

“But it’s not just for front-line staff. Tourism affects everyone here. Whether you work in a hotel, in a shop or on a building site, the tourism industry is so important to us all. Wanaka Ambassador provides the tools to understanding what visitors want and need while they’re in Wanaka. We can make their experience a memorable one so they can spread the message about what a great place it is to visit. It’s the small things like this that can make the biggest difference.”

Wanaka Ambassador was introduced by Queenstown Resort College and the Wanaka Chamber of Commerce in January this year, following QRC’s hugely successful Queenstown Ambassador programme.

Wanaka Chamber vice chairman Andrew MacKenzie says Hall is the perfect candidate to facilitate the programme: “Jools has a deep connection with Wanaka and is passionate about the experience visitors receive when they are here. She is well-known throughout the Wanaka community and it is terrific that we have now reached the point where Ambassador can be delivered by resident locals with the support of QRC.”

QRC chief executive Charlie Phillips says: “Queenstown Resort College introduced the first Ambassador programme a year ago and to date we’ve had hundreds of people attend the courses. Participants recognise that through being able to offer better visitor experiences, their town becomes a more desirable place for tourists, which ultimately benefits local businesses and the community.”

ENDS

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Two Dead, One Injured – Suspect Arrested:

Police apprehended Russell John Tully just after 5pm this evening following the armed incident in Ashburton this morning.

Canterbury dog section and AOS apprehended Tully not far from Lake Hood. No shots were fired although Tully will be treated for minor dog-bite injuries.

Tully is now in custody at Ashburton Police Station. More>>


  • 3 News Out-Link - Livestream: Ashburton shooting press conference from 5pm

  •  

    Parliament Today:

    John Key Press Conference: Ashburton Shootings, Judith Collins Inquiry

    Prime Minister John Key has delayed the release of Nationals’ fiscal policy in light of this morning’s shooting at a Work and Income office in Ashburton... Key also answered questions about Judith Collins, and confirmed that independent inquiry will be held with regard to allegations made against Collins. More>>

    Gordon Campbell:
    On John Key’s ‘Blame It On Judith’ Strategy

    Right now, Prime Minister John Key seems intent on limiting the scope of any inquiry into his government’s dealings with Cameron Slater. The declared aim is to make that inquiry solely about Judith Collins’ behavior with respect to the Serious Fraud Office. More>>

    ALSO:

    Gordon Campbell: On The Debate, And The Collins Accusation

    Debating is a peculiar discipline in that what you say is less important than how you’re saying it. Looking poised, being articulate and staying on topic generally wins the day – and on that score, Labour leader David Cunliffe won what turned out to be a bruising encounter with Prime Minister John Key last night on TVNZ. More>>

    ALSO:

    Gordon Campbell: On Winston Peters' Latest Bout Of Immigrant Bashing

    It is only one poll, but rather than cannibalising each other's vote, Colin Craig and Winston Peters do seem to be managing to find the room to co-exist... Few are questioning how Peters got to this happy place, and what it says about the mood of the electorate. More>>

    ALSO:

    More Immigration News: First People Trafficking Charges

    The first people trafficking charges in New Zealand have been brought by Immigration New Zealand (INZ)... The defendants have been charged under the Crimes Act 1961 for arranging by deception the entry of 18 Indian nationals into New Zealand. More>>

    Collins 'Misinterprets Media Reports': "Too Compromised To Remain Justice Minister"

    Bizarre claims by Judith Collins this morning that she had been cleared of inappropriate behaviour by the Privacy Commissioner demonstrates she is too compromised to remain Justice Minister, Labour MP Grant Robertson says. More>>

    ALSO:

    Labour On Climate Change: Focus On The Now For The Future

    A Labour Government will put in place a comprehensive climate change strategy focusing on both mitigation and adaptation, establish an independent Climate Commission and implement carbon budgeting, says Labour Climate Change spokesperson Moana Mackey. More>>

    ALSO:

    Gordon Campbell: On National’s Housing Assistance Plan

    So, as many as 90,000 people could derive some benefit from National’s housing assistance plans for low and middle-income earners... Yet in reality, the benefits seem likely to be insignificant, and they will be skewed towards those at the top end of the income group that’s supposedly the target. More>>

    ALSO:

    Election Data Consortium: National’s Worst Case Scenario At Stage One?

    A month out from the general election and ipredict traders are still forecasting National’s vote to slip below current polling levels and there is potential for it to fall further. More>>

    ALSO:

    Get More From Scoop

     

    LATEST HEADLINES

     
     
     
     
     
     
     
     
    Regional
    Search Scoop  
     
     
    Powered by Vodafone
    NZ independent news