BoP Civil Defence to test system
BoP Civil Defence to test system
12 September 2016
This Thursday 15th September at 10am a Civil Defence test alert will be issued via text messaging. This test alert is to test the text system only, therefore will only be received via text.
During the recent Tsunami threat forty-two queries were received from people who had registered and did not receive a text alert from BOP Civil Defence . A subsequent investigation identified that the system upgrade recently undertaken by our service provider had not captured all registered numbers as expected.
Bay of Plenty Civil
Defence Group Controller Clinton Naude said that he had
received confirmation there was a technical failure by the
service provider and a formal apology from the company
responsible. ‘Our service provider has confirmed both how
this occurred and the steps now implemented within their
organisation to ensure it does not re-occur. As text
alerting is one of the methods we use to alert people we are
testing the system this week to provide confidence that the
recent issues have been addressed’
What: Public test of
Bay of Plenty Civil Defence txt alerting system
When:
Thursday 15th September 2016 at 10am.
Please provide us
with feedback on this text test. You can do this by:
replying to the text you receive from 2028 with ‘Yes’
(which will cost you 20c) or
emailing your mobile number
and if you received it or not to info@boprc.govt.nz
There
is not a national warning system and mobile service
providers within NZ do not offer the ability to automate
public messaging. Bay of Plenty Civil defence alerts are
only despatched to people who have registered for this
service, and maintained their contact details – this
includes updating your details if you have changed your
service provider. We encourage everyone within to register
and this can be done through
www.bopcivildefence.govt.nz
Mr Naude congratulated people
of the Bay for their early recognition of the natural
warning signs, and media for their timely distribution of
information.
Mr Naude said “Text messaging is one of many methods used to distribute information in an emergency situation, and in the recent Tsunami threat, the message was well distributed through local media despite the issues caused by the txt alerting service provider.”
ENDS