Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search


Commissioner Asked To Investigate Ascot Case

New Zealand Labour Party

Labour health spokesperson Annette King has asked the Health and Disability Commissioner to investigate the care Shirleen Casey received at Ascot Hospital in Auckland.

"I have also written to Ascot Hospital. Ascot's chairman Richard Fisher told my staff that a complaint could only be investigated if it was in writing. But his own complaints policy clearly states that complaints can be received in person or by phone.

"Mrs Casey attempted to lay a complaint on three separate occasions. She complained to the Health Funding Authority, which told her to contact Ascot. Ascot, instead of registering her complaint, told her to contact the surgeon. She complained to the surgeon, and received no satisfaction. He told her she was imagining the problem.

"Ascot has failed to meet its obligations under its contract with the HFA, which includes the requirement for Ascot to notify patients of the formal complaint procedures. As a result, Shirleen Casey has so far been denied her right to an investigation to establish why she suffered nerve damage following an operation on her hip.

"Mr Fisher says Parliament is an inappropriate place to raise a medical matter. But it was the only avenue left for Mrs Casey because Ascot failed to meet its obligations.

"The Minister of Health Wyatt Creech says the appropriate safeguards are in place in all contracts with hospitals receiving public funding. But Ascot had no medical service record when it was awarded the orthopaedic contract by the HFA, and the HFA has failed to take adequate steps to monitor the performance of Ascot.

"There now must be an inquiry into surgical practices at Ascot Hospital," Annette King said.

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

National Terrorism Threat Level Moves To Medium
Medium is defined as a terrorist attack is assessed as feasible and could well occur. The new level remains higher than it was before the 15 March terrorist attack when the threat level was low. More>>


Environment Aotearoa 2019: Report Warns Environment In Serious Trouble

The report is jointly produced by the Ministry for the Environment and Statistics New Zealand, and is a follow on from the last report in 2015.

The report says the way New Zealanders live and make a living is having a serious impact on the environment, and the benefits New Zealanders get from being in nature, though not measured or quantified, could be lost. More>>


Gordon Campbell: On Scrapping The Capital Gains Tax

As PM Jacinda Arden said yesterday, there was no point in Labour bringing a proposal into the House that it didn’t have the votes to get passed. Looking back, maybe she always felt this outcome to be inevitable... More>>


City Rail Link: Billion Dollar Cost Rise (And Preferred Bidder)

The revised cost envelope for completing the entire Auckland City Rail Link project now totals $4.419 billion. The revised cost has yet to be endorsed by the project’s sponsors (the Crown and Auckland Council). More>>


Meth Scare: Debt Write-Off For HNZ Meth Testing Evictions

People living in Housing New Zealand (HNZ) properties who were wrongly evicted because of flawed methamphetamine contamination policies will have their related debts with the Ministry of Social Development (MSD) written off. More>>


RNZ Report: Fears Grow For NZ Nurse Kidnapped In Syria

A New Zealand nurse working for the Red Cross was captured by Islamic State (IS) in Syria more than five years ago, and there are now public pleas for any information that could help bring her home. More>>


Streets Blocked In London: Climate 'Extinction Rebellion' Reaches Aotearoa

Across the world, thousands of people are taking part in a rebellion to avert climate, ecological and human catastrophe. This begins in Aotearoa New Zealand today. More>>





InfoPages News Channels