Book Reviews | Gordon Campbell | Scoop News | Wellington Scoop | Community Scoop | Search


AUS: Directory Assistance Fees

The Government has accepted Telstra's proposal to introduce charges for directory assistance (DA) calls made from mobiles and business phones, the Minister for Communications, Senator Richard Alston, said today.

'The cost of operating DA is growing rapidly, in large part because some businesses choose to use this free service rather than more appropriate methods of locating numbers, including the White and Yellow Pages, CD-ROM and the internet,' Senator Alston said.

'All phone users contribute, through their phone bills, to subsidising the DA service for these heavy users. Of the 1.2 million calls to DA each day, 80% are made by just nine per cent of subscribers.

'The Government believes that businesses can and should contribute to the cost of business services. Telstra is offering special deals for small business to assist them to access the full range of DA through the internet.

'Telstra MobileNet customers also contribute to the rapidly rising cost of operating the DA service. Subscribers to Optus and Vodafone already pay for DA, and Telstra has made a convincing argument that its customers should also contribute to the cost of the service.

'Telstra's proposed charges will not cover the entire cost of providing DA to mobile and business users, but will help to ensure that those with the capacity to contribute to the cost of providing these services do so.

'The Government has accepted the proposal because it also includes important consumer safeguards, and will allow Telstra to remove recorded advertisements from its DA service.

'There will be no charges for DA calls from residential lines, from payphones, or from business charities. Directory assistance services for people with disabilities will also remain uncharged.'

© Scoop Media

World Headlines


Rohingya Muslims Massacred: Restrictions On Aid Put 1000s At Risk

Amnesty: The Myanmar authorities’ restrictions on international aid in Rakhine state is putting tens of thousands of lives at risk in a region where mainly Rohingya people are already suffering horrific abuses from a disproportionate military campaign. More>>


Werewolf: Gordon Campbell On North Korea, Neo-Nazism, And Milo

With a bit of luck the planet won’t be devastated by nuclear war in the next few days. US President Donald Trump will have begun to fixate on some other way to gratify his self-esteem – maybe by invading Venezuela or starting a war with Iran. More>>


Victory Declared: New Stabilisation Funding From NZ As Mosul Is Retaken

New Zealand has congratulated the Iraqi government on the successful liberation of Mosul from ISIS after a long and hard-fought campaign. More>>

Gordon Campbell: On The Current US Moves Against North Korea

If Martians visited early last week, they’d probably be scratching their heads as to why North Korea was being treated as a potential trigger for global conflict... More>>


Gordon Campbell: On The Lessons From Corbyn’s Campaign

Leaving partisan politics aside – and ignoring Jeremy Corbyn’s sensational election campaign for a moment – it has to be said that Britain is now really up shit creek... More>>


  • Pacific.Scoop
  • Cafe Pacific
  • PMC