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Tourism Awards Emphasise Business Excellence

MEDIA RELEASE
11 April 2000

TOURISM AWARDS EMPHASISE BUSINESS EXCELLENCE

The Tourism Awards for 2000 have again attracted a quality range of entrants that shows the New Zealand tourism industry is at the forefront of business excellence and innovation, Tourism Industry Association New Zealand (TIANZ) Chief Executive Glenys Coughlan said today.

"We have received 115 entries for this year's awards, with an extra 35 entering the new Tourism Innovators category. This category recognises innovation in areas that will drive improved competitiveness in the tourism industry.

"It was also pleasing to see 32 strong entries in the Small Operators category. Small operators form a very important part of the tourism industry, and the Minister has recognised this with an award this year for this sector.

"The criteria for this years awards has been substantially overhauled from previous years. Criteria now more closely follow the Baldrige Quality Criteria, used by Trade New Zealand in their annual Export Awards. TIANZ believes it is good to build consistency with others in the export sector.

"The entry form really put entrants through their paces this year, and the resulting entries reflect a serious commitment to business excellence in tourism," Ms Coughlan said.

"In other changes to the criteria this year, operators who have won an award three times previously were not able to enter for another two years. This has seen former strong winners not being eligible to enter this year, but pleasingly the quality has remained as high as ever.

"The Tourism Awards are much sought after by operators in the industry, as recognition of the very best that the tourism industry has to offer in New Zealand.

"This years awards will be no exception, with the winners knowing that they have succeeded against other high calibre operators, with tough new eligibility criteria," Ms Coughlan said.

Entries for the Tourism Awards 2000 closed on Friday. The finalists will be announced at the tourism industry's annual trade show, TRENZ, on 22 May and the winners will be announced at the Tourism Conference in August.

ENDS

More information: Simon King, Media Relations Manager 04 494 1845/025 807 252

ABOUT TIANZ

The Tourism Industry Association represents 3,500 businesses and organisations within the tourism industry

Members include airlines, airport companies, and regional tourism organisations, rental car, coach and taxi companies, inbound tour operators, travel agents, adventure tourism operators, accommodation providers, tourism attractions, researchers, training organisations and tourism services providers

Tourism is New Zealand's largest export earner - accounting for 16 % of this country's export earnings The Tourism Industry Association organises the New Zealand Tourism Conference, TRENZ and the New Zealand Tourism Awards

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