Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


TOWER Trust Reorganisation Enhances Services

TOWER Trust Reorganisation Enhances Services, Introduces Savings

Wide-ranging changes within TOWER Trust (the New Zealand Trustee arm of the TOWER Financial Services Group) will enhance services to clients, introduce savings and position the company as one of New Zealand’s leading advisers on personal investment, savings, tax, wills and estates, TOWER Trust New Zealand General Manager Glenn Clark said today.

Mr Clark said TOWER Trust had recently reviewed its personal client services group and, following consultation with staff, changes would be made in key areas from January 2001.

“We are introducing the latest customer relationship technology to enhance services to our clients and we expect to make savings of nearly half a million dollars a year,” Mr Clark said.

“As a result, from early next year, back office processing will be centralised in Dunedin rather than being carried out in our six offices around New Zealand. This move will free up our client account managers to spend more time with their clients rather than with files and papers.

“New jobs will be created at our Dunedin service centre, but unfortunately, there will be some staff on a regional basis who no longer have positions with TOWER Trust. They will be re-deployed where possible and if not, they will be offered a suitable payout as well as assistance to find alternative employment.
Page 2

“The time is right to reorganise the business to meet the demands of the increasingly competitive market. We need to ensure that we are in the best position to deliver top quality services to our clients and that the business is efficient – this is especially important for a company which is part of a listed entity, like TOWER,” Mr Clark said.


ENDS

For further information please contact:
Glenn Clark
General Manager
TOWER Trust
Telephone: 0-4-495 0995
021 417 907

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Nurofen Promotion: Reckitt Benckiser To Plead Guilty To Misleading Ads

Reckitt Benckiser (New Zealand) intends to plead guilty to charges of misleading consumers over the way it promoted a range of Nurofen products, the Commerce Commission says. More>>

ALSO:

Half A Billion Accounts: Yahoo Confirms Huge Data Breach

The account information may have included names, email addresses, telephone numbers, dates of birth, hashed passwords (the vast majority with bcrypt) and, in some cases, encrypted or unencrypted security questions and answers. More>>

Rural Branches: Westpac To Close 19 Branches, ANZ Looks At 7

Westpac confirms it will close nineteen branches across the country; ANZ closes its Ngaruawahia branch and is consulting on plans to close six more branches; The bank workers union says many of its members are nervous about their futures and asking ... More>>

Interest Rates: RBNZ's Wheeler Keeps OCR At 2%

Reserve Bank governor Graeme Wheeler kept the official cash rate at 2 percent and said more easing will be needed to get inflation back within the target band. More>>

ALSO:

Half Full: Fonterra Raises Forecast Payout As Global Supply Shrinks

Fonterra Cooperative Group, the dairy processor which will announce annual earnings tomorrow, hiked its forecast payout to farmers by 50 cents per kilogram of milk solids as global supply continues to decline, helping prop up dairy prices. More>>

ALSO:

Results:

Meat Trade: Silver Fern Farms Gets Green Light For Shanghai Maling Deal

The government has given the green light for China's Shanghai Maling Aquarius to acquire half of Silver Fern Farms, New Zealand's biggest meat company, with ministers satisfied it will deliver "substantial and identifiable benefit". More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news