Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

New Retail Brand For NGC And TransAlta

Natural Gas Corporation has launched On energy, a new energy retail brand, replacing the TransAlta and the NGC/WEL brands.

The new integrated retail brand is part of the process of rebuilding its relationship with customers to provide competitive energy and quality services.

Announcing the new brand, NGC Managing Director John Barton said the full acquisition of TransAlta and WEL retail operations by NGC had heralded a number of major changes within the company including a new management team, a new structure, a new way of doing business and a new retail name.

“We have called the new retail business On energy because it reflects the way we wish to carry out our business: we aim to be dependable, fair and to meet our customers’ expectations.

The new NGC becomes a broad-based company, combining gas acquisition, processing, infrastructure and retailing, electricity generation and retailing, and LPG retailing. The gas and electricity retailing activities will be carried out under the brand name On energy.

“Customer service has already been significantly improved. Call centre wait times have fallen and our customer communications continue to become more dependable. We have a strong commitment to continue that improvement.”

The new On energy retail brand takes effect immediately, with customers receiving their accounts with the new name from the end of the month.

NGC acquired the electricity customer base from WEL Energy Group (Waikato’s network company) in March 1999 and acquired 100 per cent ownership of TransAlta in October 2000.

NGC was required by early 2001 to divest the TransAlta and WEL retail names as part of the acquisition arrangements for these businesses.


© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Media Mega Merger: StuffMe Hearing Argues Over Moveable Feast

New Zealand's two largest news publishers are appealing against the Commerce Commission's rejection of the proposal to merge their operations. More>>

Elsewhere:


Approval: Northern Corridor Decision Released

The approval gives the green light to construction of the last link of Auckland’s Western Ring Route, providing an alternative route from South Auckland to the North Shore. More>>

ALSO:


Crown Accounts: $4.1 Billion Surplus

The New Zealand Government has achieved its third fiscal surplus in a row with the Crown accounts for the year ended 30 June 2017 showing an OBEGAL surplus of $4.1 billion, $2.2 billion stronger than last year, Finance Minister Steven Joyce says. More>>

ALSO:

Mycoplasma Bovis: One New Property Tests Positive

The newly identified property... was already under a Restricted Place notice under the Biosecurity Act. More>>

Accounting Scandal: Suspension Of Fuji Xerox From All-Of-Government Contract

General Manager of New Zealand Government Procurement John Ivil says, “FXNZ has been formally suspended from the Print Technology and Associated Services (PTAS) contract and terminated from the Office Supplies contract.” More>>