Scoop has an Ethical Paywall
Work smarter with a Pro licence Learn More

Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Leakage A Big Drain On Telco Revenue


**$US500 billion global communications industry faces US$10-25 billion leakage problem

SYDNEY, Australia

Global telecommunications companies could be losing US$10-25 billion in revenue due to leakage in the use of infrastructure networks.

This was revealed at the telecommunications panel discussion during the recent Teradata Universe conference in Sydney attended by telcorepresentatives from the US, Canada, Australia, New Zealand and Asia.

Revenue assurance is one of the biggest issues facing the telecommunications industry today, said Jim Powell, Teradata vice president for communications industry in Asia Pacific.

In the telecommunication industry revenue assurance means ensuring that a service provider (whether a telephone carrier or ISP) is billing and collecting revenue that is commensurate to the use and sale of its products and services. This means that if a mobile phone user makes a 20-minute call a phone company should be able to bill and collect the corresponding revenue.

But this does not always happen due to leakages.

In some instances a phone company can only bill for 15 minutes of a 20-minute call due to leakage. Global estimates showed that the US$500 billion communications industry could be losing a minimum of $US10-25 billion in leakages.

A ten per cent reduction in leakage can add millions of dollars to the revenue stream of any telecommunications company. For some carriers this may spell the difference between profitability and failure, said Powell.

Advertisement - scroll to continue reading

Are you getting our free newsletter?

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.

She said Australian telecommunications companies led by the three major providers, Telstra, Optus and Vodafone are investing in IT and data warehousing solutions that can help prevent revenue leakages.

The first step in stopping this revenue leakage problem is to know where and how big the problem is. Using an enterprise data warehouse, telecommunications companies would have a better control of data capture and analysis which are vital in resolving this problem, Powell said.

ends


© Scoop Media

Advertisement - scroll to continue reading
 
 
 
Business Headlines | Sci-Tech Headlines

 
GenPro: General Practices Begin Issuing Clause 14 Notices

GenPro has been copied into a rising number of Clause 14 notices issued since the NZNO lodged its Primary Practice Pay Equity Claim against General Practice employers in December 2023.More

SPADA: Screen Industry Unites For Streaming Platform Regulation & Intellectual Property Protections

In an unprecedented international collaboration, representatives of screen producing organisations from around the world have released a joint statement.More

 
 
 
 
 
 
 
 
 
 
 
 

Join Our Free Newsletter

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.