Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


NZ Post Service One Of The Best In The World

For immediate release 12 September 2002

New Zealand Post’s Service One Of The Best In The World

New Zealand Post announced today that 96.1% of mail was delivered on time during the 12 months to 30 June 2002, a result that puts service standards for mail delivery in New Zealand among the best in the world and improves on last year’s result.

Chief Executive, Elmar Toime, said New Zealand Post’s mail service standards were ahead of those of La Poste in France (77%), Royal Mail (86.6%), Ireland’s An Post (87%), the United States Postal Service (94%), Finland’s Posti (94.7%), Post Danmark (94.9%), Sweden’s Posten (95.6%) and Australia Post (95.5%).

"We don’t claim to be perfect, but New Zealanders can have confidence that they are getting a world-class mail service from New Zealand Post.”

The 12-month mail service result, independently measured by Research International NZ Ltd, exceeds New Zealand Post’s own target of 95% for on time delivery of Standard and FastPost mail.

"The result is ahead of last year’s 95.7% service performance and reflects the hard work of our posties, mailroom and transport employees who ensure the successful delivery of over one billion items of mail each year, said Mr Toime.

“We expect to make further improvements in delivery standards this year through new systems and business processes for managing changes to delivery points, redirections, updating technology sorting plans and circulation changes.

“Four years after deregulation, New Zealand has the most competitive postal market in the world. We continue to lead the market by providing ready access for all New Zealanders to one of the cheapest postal rates with one of the strongest service performance standards in the developed world.”

Standard Post has a service target of cross-town delivery the next working day and delivery within three working days for letters between urban centres. FastPost has a service target of delivery the next working day between major towns and cities across New Zealand.


© Scoop Media

Business Headlines | Sci-Tech Headlines


Media Mega Merger: StuffMe Hearing Argues Over Moveable Feast

New Zealand's two largest news publishers are appealing against the Commerce Commission's rejection of the proposal to merge their operations. More>>


Approval: Northern Corridor Decision Released

The approval gives the green light to construction of the last link of Auckland’s Western Ring Route, providing an alternative route from South Auckland to the North Shore. More>>


Crown Accounts: $4.1 Billion Surplus

The New Zealand Government has achieved its third fiscal surplus in a row with the Crown accounts for the year ended 30 June 2017 showing an OBEGAL surplus of $4.1 billion, $2.2 billion stronger than last year, Finance Minister Steven Joyce says. More>>


Mycoplasma Bovis: One New Property Tests Positive

The newly identified property... was already under a Restricted Place notice under the Biosecurity Act. More>>

Accounting Scandal: Suspension Of Fuji Xerox From All-Of-Government Contract

General Manager of New Zealand Government Procurement John Ivil says, “FXNZ has been formally suspended from the Print Technology and Associated Services (PTAS) contract and terminated from the Office Supplies contract.” More>>