Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


TelstraClear pleads guilty to misleading Sky offer

TelstraClear pleads guilty to misleading Sky TV offer

TelstraClear Limited was fined $5,000 plus costs in the North Shore District Court today, having pleaded guilty to misleading its customers as to the nature of a Sky TV promotional offer.

A Commerce Commission investigation followed several customer complaints about a promotional flyer and magazine insert that offered all its 30,000 Saturn TV customers an opportunity to subscribe to certain Sky channels. The offer was not, however, available to the approximately 1300 customers who only subscribed to Saturn TV, and required them to sign up to additional phone and/or internet services to be eligible.

In sentencing, Judge Field said that TelstraClear had been careless in not considering the effect of its new package on Saturn TV only customers.

Commission Director of Fair Trading Deborah Battell said that the Commission has received numerous complaints about telecommunications advertising and it was important that the companies involved complied at all times with the Fair Trading Act.

“In this particular case the Commission was concerned that the offer created the opportunity for TelstraClear to obtain extra business on the basis of misleading advertising,” Ms Battell said.

© Scoop Media

Business Headlines | Sci-Tech Headlines


Media Mega Merger: StuffMe Hearing Argues Over Moveable Feast

New Zealand's two largest news publishers are appealing against the Commerce Commission's rejection of the proposal to merge their operations. More>>


Approval: Northern Corridor Decision Released

The approval gives the green light to construction of the last link of Auckland’s Western Ring Route, providing an alternative route from South Auckland to the North Shore. More>>


Crown Accounts: $4.1 Billion Surplus

The New Zealand Government has achieved its third fiscal surplus in a row with the Crown accounts for the year ended 30 June 2017 showing an OBEGAL surplus of $4.1 billion, $2.2 billion stronger than last year, Finance Minister Steven Joyce says. More>>


Mycoplasma Bovis: One New Property Tests Positive

The newly identified property... was already under a Restricted Place notice under the Biosecurity Act. More>>

Accounting Scandal: Suspension Of Fuji Xerox From All-Of-Government Contract

General Manager of New Zealand Government Procurement John Ivil says, “FXNZ has been formally suspended from the Print Technology and Associated Services (PTAS) contract and terminated from the Office Supplies contract.” More>>