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Donaghys Signs $1 Million Telecom Contract

Donaghys Signs $1 Million Telecom Contract

Christchurch-based Donaghys Limited has awarded a $1 million contract to Telecom to provide its telecommunications services in New Zealand and Australia for the next three years.

Telecom will be providing all Donaghys’ wireline, mobile and data services in both countries and has won the contract from former provider TelstraClear.

Donaghys, a manufacturer, marketer, and distributor of agricultural, horticultural, marine and leisure marine products and services, has been undergoing significant change following the appointment of its new management team in 2002. The business has consolidated its structure around its Christchurch Head office and environmental textiles plant, and its other manufacturing sites in Dunedin and Melbourne, and its North American Sales Office.

Donaghys IT Manager Michael Fursdon said the company was changing the philosophies upon which it does business. “While Donaghys products are acknowledged as world class, the focus is on improved communication, both within the company and with our customers and suppliers. Telecom play a key part in our strategy, and have provided Donaghys with new services that allow the business to work differently, while at the same time offering significant cost savings.”

With over 300 staff, four separate bases and a mobile management and sales force, an important requirement was an integrated service, he said.

Under the Telecom deal, Donaghys’ staff will have high-speed remote access into the company’s computer network (WAN) from anywhere in Australia or New Zealand. Whether they are using the office system from home, a 027 mobile phone with high speed capability, or a wireless data card while traveling, that access will be over a secure connection.

Telecom’s new technology - the Next Generation Network (NGN), which allows voice, data and video traffic to be moved around the same network, and its 027 mobile service -provides the foundation for the new services supplied to Donaghys and the additional applications it can add on, such as video conferencing. The NGN is also the basis of the cost savings – amounting to tens of thousands of dollars every year.

Telecom account manager Greg Urquhart says being able to offer long-term financial savings is important when there is a cost associated with change. “That’s the benefit of an IP network - added functionality, adaptable service and a competitive price - and we’re the only company that can provide that outside the three main centres and across fixed line and mobile networks.”

Mr McCallum says some of the applications were already being used by Donaghys, including a professional consultancy service. He expects Telecom to provide the other services within the next few weeks.

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