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Tyco, Telecom sign contract worth $5million+

MEDIA RELEASE

ATTENTION Scoop July 1, 2003

Tyco, Telecom sign contract worth $5million-plus a year

Tyco and Telecom have signed a communications contract potentially worth more than $25 million.

The contract covers virtually all of Tyco’s New Zealand telecommunications service requirements, including voice, data and mobile. Potentially worth more than $5 million a year, the contract is for an initial three-year period and includes two additional 12-month rights of renewal.

Telecom will provide connectivity to 78 Tyco locations throughout New Zealand, as well as connecting more than 80,000 alarm units nationwide. In addition, the agreement provides a defined business development and partnering process and will support the roll-out of a range of mobile services for Tyco’s service field force.

“This success for Telecom follows a rigorous RFP process – proof again that we are the telecommunications supplier of choice for many of New Zealand’s major corporates,” says Telecom General Manager Corporate Sales Mark O’Donnell.

Tyco Managing Director Ian Milne says: “Telecom’s ability to meet all of Tyco’s voice, data and mobile requirements was a major selling point. We are in the process of developing and implementing mobile service applications for our workforce and we believe Telecom’s approach to the partnership will fast track this new initiative.

“Having a single communications supplier was key to our needs, it makes sound business sense. But beyond that, Telecom offered to provide a senior management strategy forum to identify and create new business opportunities and will partner with Tyco to develop and implement future mobile applications for use by our workforce.”

Mr Milne said Telecom’s strong focus on relationship management and delivering customer support via dedicated Help Desk functions and Service Management models was another key differential.

About Tyco: Tyco International Ltd. operates over 100 countries throughout the world in four major business units; Fire & Security, Electronics, Healthcare and Engineered Products and Services. From the operating room to the boardroom, Tyco offers the products and services the modern world needs to grow. Critical infrastructure components in many countries and municipalities have been designed, constructed, and are even managed by Tyco companies.

ENDS

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