Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Singapore Airlines Review Its Business Processes


Singapore Airlines To Review Its Business Processes

Singapore Airlines has embarked on a project to evaluate its internal business processes and review its organization structure. The project team, which began work earlier this month, will report to a steering committee headed by Singapore Airlines’ CEO, Mr Chew Choon Seng.

In describing the purpose of the exercise, Mr Chew said: “Singapore Airlines cannot afford to stand still in today’s rapidly changing aviation environment. Managing costs alone is not enough. It is timely for us to reexamine what we do, how we organise ourselves to perform business functions, and how we go about doing our jobs. This project is more about relevance, efficiency and effectiveness than it is about the size of the organization. We will involve and consult with staff on any changes that may affect them”.

L.E.K. Consulting, which has extensive airline industry experience, has been engaged after a rigorous selection process to bring an outside perspective to the review. In addition to L.E.K. consultants, the project team includes senior personnel from both the front line and the support service areas of Singapore Airlines.

Said Mr John Thomas, Director of L.E.K. Consulting and Head of its Air Transport Practice: “Singapore Airlines is once again demonstrating its leadership position in the global airline industry. Many airlines are resorting to quick and easy fixes to respond to the current environment, but these will be insufficient in the long term. Singapore Airlines should be congratulated for conducting a thorough review of all its processes. This will require more effort and commitment but will position the company to be much stronger.”

The review, which was conceived well before the outbreak of SARS and its severe impact on airlines in this region, is expected to take three months. It will involve data collection and fact finding through discussions and workshops with senior staff across the Company. At the end of the review, recommendations will be made to Singapore Airlines management and, if accepted, will be followed up with implementation.


© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

ScoopPro: Helping The Education Sector Get More Out Of Scoop

The ScoopPro professional license includes a suite of useful information tools for professional users of Scoop including some specifically for those in the education sector to make your Scoop experience better. More>>

Big Tax Bill Due: Destiny Church Charities Deregistered

The independent Charities Registration Board has decided to remove Destiny International Trust and Te Hahi o Nga Matamua Holdings Limited from the Charities Register on 20 December 2017 because of the charities’ persistent failure to meet their annual return obligations. More>>

57 Million Users' Data: Uber Breach "Utterly Preventatable"

Cybersecurity leader Centrify says the Uber data breach of 57 million customer and driver records - which the ride-hailing company hid for more than a year - was “utterly preventable”. More>>

Scoop 3.0: How You Can Help Scoop’s Evolution

We have big plans for 2018 as we look to expand our public interest journalism coverage, upgrade our publishing infrastructure and offer even more valuable business tools to commercial users of Scoop. More>>

Having A Cow? Dairy Product Prices Slide For Fourth Straight Auction

Dairy product prices fell at the Global Dairy Trade auction, retreating for the fourth straight auction amid signs of increased production... Whole milk powder fell 2.7 percent to US$2,778 a tonne. More>>

ALSO:

Statistics: Butter At Record $5.67/Block; High Vegetable Prices

Rising dairy prices have pushed food prices up 2.7 percent in the year to October 2017, Stats NZ said today. This followed a 3.0 percent increase in the year to September 2017. More>>

ALSO:

Science: New Research Finds Herbicides Cause Antibiotic Resistance

New University of Canterbury research confirms that the active ingredients of the commonly used herbicides, RoundUp, Kamba and 2,4-D (glyphosate, dicamba and 2,4-D, respectively), each alone cause antibiotic resistance at concentrations well below label application rates. More>>

ALSO:

 
 
 
 
 
 
 
 
  • Bill Bennett on Tech