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New on-demand interpreting service for visitors

New on-demand interpreting service for visitors and migrants launched

A convenient low cost, on demand interpretation service designed to take the frustration out of every day transactions for non-English speakers when they are in New Zealand has been launched by iSpeak Languages Ltd

"The new iSpeak service has been designed to help visitors or migrants feel more confident about travelling in New Zealand and dealing with a large range of NZ services," said Chris Penman, Director of iSpeak. "With iSpeak, callers can quickly get help from a live interpreter 24 hours a day just by dialling 0900 ISPEAK (0900 47732) from their telephone or mobile phone."

“Many tourists and migrants face frustrating and sometimes embarrassing situations when the right words or phrases cannot be found to express their true intentions. Some people may choose to feign understanding if they find communication too difficult," said Mr Penman. "iSpeak can ensure true meanings and intentions are made clear immediately."

Mr Penman said the service can be used in situations ranging from taxi and rental car hire, booking agents and hotel/motel check-ins, to doctor visits. Interpretation is offered in Japanese, Mandarin and Cantonese, Korean and German. The cost of the call ($2.95 plus GST per minute) is charged to the caller's phone account, including international roaming phones*.

“Visitor satisfaction and numbers can only increase if language barriers are removed," said Mr Penman.

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