Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


MTA Assurance Underpins New Law

Motor Trade Association (MTA)

Monday 15 December 2003

MTA Assurance Underpins New Law

Car buyers are protected from today by the new Motor Vehicle Sales Act, which aims to prevent “back yard” trading and now covers car fairs and auction houses.

The Motor Trade Association (MTA) supports the new law but warns that because motor vehicle dealers are no longer required to be licensed or belong to an industry organisation, resolving consumers’ problems may be costly and time consuming.

“MTA members uphold standards and ethics. They have a strong customer focus and sound business ethics. Buying a vehicle from an MTA member is the best protection a consumer can get,” said MTA chief executive Stephen Matthews.

“In the unlikely event that a problem may occur with an MTA member, we have a free mediation line to quickly, effectively and fairly address customer concerns. The majority of calls are resolved amicably between MTA members and their customers, with fewer than two percent being referred to mediation,“ he said.

MTA is the only motor industry organisation offering such consumer assurance to both car buyers and members. MTA was established in 1917 and in July this year merged with the Motor Vehicle Dealers Institute (MVDI). It now represents more than 6,000 businesses in the motor industry.

“MTA has built a credible reputation over the past 85 years, based on providing motorists with professional service. We will continue to do so in the future,” Mr Matthews said.

(Supplied with digital photo of MTA Chief Executive Officer Stephen Matthews and Consumer Affairs Minister Judith Tizard who launched the new law today at Newmarket European, 381-383 Broadway, Auckland)


© Scoop Media

Business Headlines | Sci-Tech Headlines


Marketing Rocks!
Ig Nobel Award Winners Assess The Personality Of Rocks

A Massey University marketing lecturer has received the 2016 Ig Nobel Prize for economics for a research project that asked university students to describe the “brand personalities” of three rocks. More>>


Nurofen Promotion: Reckitt Benckiser To Plead Guilty To Misleading Ads

Reckitt Benckiser (New Zealand) intends to plead guilty to charges of misleading consumers over the way it promoted a range of Nurofen products, the Commerce Commission says. More>>


Half A Billion Accounts: Yahoo Confirms Huge Data Breach

The account information may have included names, email addresses, telephone numbers, dates of birth, hashed passwords (the vast majority with bcrypt) and, in some cases, encrypted or unencrypted security questions and answers. More>>

Rural Branches: Westpac To Close 19 Branches, ANZ Looks At 7

Westpac confirms it will close nineteen branches across the country; ANZ closes its Ngaruawahia branch and is consulting on plans to close six more branches; The bank workers union says many of its members are nervous about their futures and asking ... More>>

Interest Rates: RBNZ's Wheeler Keeps OCR At 2%

Reserve Bank governor Graeme Wheeler kept the official cash rate at 2 percent and said more easing will be needed to get inflation back within the target band. More>>


Half Full: Fonterra Raises Forecast Payout As Global Supply Shrinks

Fonterra Cooperative Group, the dairy processor which will announce annual earnings tomorrow, hiked its forecast payout to farmers by 50 cents per kilogram of milk solids as global supply continues to decline, helping prop up dairy prices. More>>



Get More From Scoop

Search Scoop  
Powered by Vodafone
NZ independent news