Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Background information on OSA acquisition

Background information on OSA acquisition

14 April 2004

Who/what is Outsource Australia Ltd

The OSA Group was established in 1994 and is a leading provider of business process outsourcing (BPO) services in Australia and, through its subsidiary Outsource Solutions Limited (OSL), New Zealand.

The development of OSA was as follows: Initial focus was on mail room, courier logistics management, print, copy, and records management Within three years, OSA established a presence in New Zealand through the creation of OSL. The core customer base consists of major Australian banks, insurance companies, stockbroking and professional services firms. The group has since expanded its offering into a financial services, strategic sourcing and property services to provide a total BPO solution. In 2000 Deloitte Touche Tomatsu became a 20 per cent shareholder. The Group acquired Insight Technology Ltd, a technology data manipulation and imaging company, in 2001; enabling the group to extend to digital solutions. In 2002, New Zealand Post bought 30 per cent of Outsource Solutions Limited (OSL).

The existing company structure of the OSA Group is: 100% Insight Technology Ltd (now trading as Converga Pty Ltd) 51% Outsource Solutions Limited 100% Converga Pty Limited 20% Print Source Australia Pty Limited 45% Purchase Index Pty Limited

For further information visit www.outsourceaust.com.au

Will Datamail own all of OSA? No, this acquisition gives us a 75% share of the company. The other 25% will be owned Graham Baillie, who remains as OSA’s Chief Executive. The equity structure of OSL will be: 68.25% Datamail 12.75% Graham Baillie 19% Murray Chapman & Grant Mackenzie

Why is Datamail making this investment? There are many benefits for Datamail: OSA is a profitable business There are many opportunities for Datamail in the Business Process Outsourcing market (which has grown consistently by 20 per cent per annum in Australasia for the past ten years in a trend that is expected to continue) and OSA gives us access to a greater range of them OSA is a strong brand with an established customer base Increased ability to meet customer needs on a Trans-Tasman basis.

Benefits to OSA include: Access to different but complementary skills Access to leading technology developments Seamless expansion into off-site service management culture.

How many employees does OSA have? Around 1000 staff across 119 sites, including 313 at OSL.

What will be the combined turnover of Datamail and OSA? NZD160 million

Who is funding the purchase? Datamail’s shareholder, New Zealand Post, who recognises the importance of securing a space within the BPO arena and the potential of the synergies that already exist between this and Datamail’s skills base.

What are the key differences between Datamail and OSA? One of the major benefits of acquiring OSA is that there are definite synergies between the two organisations. However there are some differences the way we operate, all of which will be complementary as we combine. For example, Datamail is focused on outsourced service management while OSA has ‘insider status’ relationships with customers. A further example is that Datamail provides business process management compared to OSA’s business process re-engineering.

How will the acquisition affect Datamail’s customers? Our customers will benefit from our ability to provide an extended and seamless service both in New Zealand and Australia. Increased leverage of scale, technology, capital, intellectual property and customer relationships means we can provide a better service to our customers. This applies particularly to the customers Datamail and OSA already have in common and those that are shifting their focus from New Zealand to Australia.

How can I learn more about OSA? Visit www.outsourceaust.com.au

ENDS


© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Scoop 3.0: How You Can Help Scoop’s Evolution

We have big plans for 2018 as we look to expand our public interest journalism coverage, upgrade our publishing infrastructure and offer even more valuable business tools to commercial users of Scoop. More>>


Statistics: Butter At Record $5.67/Block; High Vegetable Prices

Rising dairy prices have pushed food prices up 2.7 percent in the year to October 2017, Stats NZ said today. This followed a 3.0 percent increase in the year to September 2017. More>>

ALSO:

Science: New Research Finds Herbicides Cause Antibiotic Resistance

New University of Canterbury research confirms that the active ingredients of the commonly used herbicides, RoundUp, Kamba and 2,4-D (glyphosate, dicamba and 2,4-D, respectively), each alone cause antibiotic resistance at concentrations well below label application rates. More>>

ALSO:

CO2 And Water: Fonterra's Environment Plans

Federated Farmers support Fonterra’s bold push to get to zero emissions of CO2 on the manufacturing side of the Co-operative, both in New Zealand and across its global network. More>>

ALSO:

Fisheries: Decision To Delay Monitoring ‘Fatally Flawed’

Conservation group representatives say a decision by the new Minister of Fisheries, Stuart Nash, to delay implementation of camera monitoring of fishing efforts in New Zealand is ‘fatally flawed’. More>>

ALSO:

Kaikōura Quakes: One Year On

State Highway One and the railway were blocked by damage and slips and the Inland Road suffered significant damage. Farms, homes and businesses suffered building and land damage. Power and internet went down, drinking water systems, sewage systems and local roads were all badly affected... More>>

ALSO: