Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


BUSINESS CLASS - Sunday on TV3 at 12.30pm

October 14 2004

BUSINESS CLASS looks at how the skills shortage is impacting tourism
Sunday on TV3 at 12.30pm

The shortage of skilled workers is affecting many sectors and the fast-growing tourism industry is no exception. This Sunday's episode of Business Class looks at how the shortage is seriously impacting tourism and industry leaders comment on what might be done about it, including paying higher wages and offering better career prospects.

Business Class, the TV programme that goes behind the scenes in the tourism industry, screens on TV3 on Sunday afternoon at 12.30pm.

This week's Korero segment, which looks at Maori tourism businesses, shows that Maurice Manawatu's Maori Tours operation in Kaikoura is more than a walk in the bush - it's also a face-to-face encounter with local history and tikanga (Maori customs and tradition).

Virtually 10 years before The Lord Of The Rings (LOTR) came to town, David and Amanda Gatward-Ferguson arrived in Queenstown and decided the scenery was perfect for Middle Earth. They also decided to go into tourism, purchasing a 4WD safaris operation and a few years later bought out their rival to form their highly successful company, Nomad. This week Business Class's Showcase segment looks at how the couple learnt fast, how Nomad constantly strives for the highest standards and how LOTR has driven enormous business growth.

The programme's Business Briefing segment this week features the importance of measuring customer satisfaction and different ways to obtain valuable feedback. Among the industry leaders interviewed is Sky City's General Manager Marketing, Jill Birch, who says identifying the wow factors provides a business with competitive advantage. She adds "celebrate the good things and change the things that need to be changed".

Business Class is produced by Fresh Media and screened on TV3 at 12.30pm on Sundays. It is also available on


© Scoop Media

Business Headlines | Sci-Tech Headlines


I Sing The Highway Electric: Charge Net NZ To Connect New Zealand

BMW is turning Middle Earth electric after today announcing a substantial contribution to the charging network Charge Net NZ. This landmark partnership will enable Kiwis to drive their electric vehicles (EVs) right across New Zealand through the installation of a fast charging highway stretching from Kaitaia to Invercargill. More>>


Watch This Space: Mahia Rocket Lab Launch Site Officially Opened

Economic Development Minster Steven Joyce today opened New Zealand’s first orbital launch site, Rocket Lab Launch Complex 1, on the Mahia Peninsula on the North Island’s east coast. More>>


Marketing Rocks!
Ig Nobel Award Winners Assess The Personality Of Rocks

A Massey University marketing lecturer has received the 2016 Ig Nobel Prize for economics for a research project that asked university students to describe the “brand personalities” of three rocks. More>>


Nurofen Promotion: Reckitt Benckiser To Plead Guilty To Misleading Ads

Reckitt Benckiser (New Zealand) intends to plead guilty to charges of misleading consumers over the way it promoted a range of Nurofen products, the Commerce Commission says. More>>


Half A Billion Accounts, Including Xtra: Yahoo Confirms Huge Data Breach

The account information may have included names, email addresses, telephone numbers, dates of birth, hashed passwords (the vast majority with bcrypt) and, in some cases, encrypted or unencrypted security questions and answers. More>>


Rural Branches: Westpac To Close 19 Branches, ANZ Looks At 7

Westpac confirms it will close nineteen branches across the country; ANZ closes its Ngaruawahia branch and is consulting on plans to close six more branches; The bank workers union says many of its members are nervous about their futures and asking ... More>>

Interest Rates: RBNZ's Wheeler Keeps OCR At 2%

Reserve Bank governor Graeme Wheeler kept the official cash rate at 2 percent and said more easing will be needed to get inflation back within the target band. More>>


Get More From Scoop

Search Scoop  
Powered by Vodafone
NZ independent news