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Telecom Assistance For Calls To London

8 July 2005

Telecom Assistance For Calls To Family And Friends In London

Telecom is to credit its customers the cost of calls from home phones to the United Kingdom in the wake of Thursday’s tragedy.

The credit will apply to direct dial (0044) calls made from Telecom residential home lines to landlines in the UK. The credits will be retrospectively applied to customers’ accounts for calls made from 7.30pm New Zealand standard time on 7 July until 11am Saturday 9 July.

Direct dial calls made from Telecom residential landlines to landlines in the United Kingdom during that period will be free.

The credit does not apply to 0161, 059, calling cards, calls from mobiles or calls to mobiles in the UK.

“Many New Zealanders and people visiting New Zealand are making regular calls to the UK to check on the safety of family and friends and to let them know we’re thinking of them,” said Matt Crockett Telecom’s General Manager Wired Division.

“Telecommunications services in the UK have been stretched as a result of the emergency situation,” Mr Crockett said.

“So while calling has been getting back to normal we are asking people to limit their calling to ensure that people with genuine concerns for the safety of their family and friends are getting through.”

So people should be reasonable in the calls they make, and patient when they are calling.


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