Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Orcon Trialing Status Text Notification Service

Orcon Trialing Status Text Notification Service (STaN)

Orcon is proud to announce it is now trialing a new Status Text Notification (STaN) service, reaffirming our commitment to innovation and outstanding customer support.

Orcon customers can now send a simple text message with the word ‘STATUS’ from their mobile phone to 464, and STaN will reply with a message outlining the current status of the Orcon network. This means that if people are having difficulty getting online they can instantly determine if it is a problem on the network, or something that may need additional troubleshooting.

“We have had great feedback from customers about our comprehensive system status page on Orcon.net.nz, however the problem is that if a user can’t get online in the first place they have no way of finding out why without calling the helpdesk. STaN gives Orcon customers instant access to system status information, without having to talk to one of the helpdesk agents, even in the unlikely even of a major outage” says Orcon’s General Manager of Operations Scott Bartlett.

STaN is updated in real time between 8am to 11pm Monday to Friday and 11am to 8pm weekends, so Orcon customers can be sure that they are getting the latest system status information. Standard text message charges of 20c per message apply.

“We are really excited about the additional communication capabilities that new technologies can provide, and are working on several more innovative solutions. Look out for more announcements from us in the near future” concluded Bartlett.

STaN is currently active, and its trial period will last 3 months. If STaN proves popular during the trial it will become a permanent member of the Orcon support team.

Orcon has sustained a high level of growth over the past 3 years to become NZ’s 4th biggest ISP, and the largest ISP that is 100% New Zealand owned and operated. Previously known as a provider of wholesale internet and business connections, Orcon has become a household name in New Zealand.


ENDS


© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

I Sing The Highway Electric: Charge Net NZ To Connect New Zealand

BMW is turning Middle Earth electric after today announcing a substantial contribution to the charging network Charge Net NZ. This landmark partnership will enable Kiwis to drive their electric vehicles (EVs) right across New Zealand through the installation of a fast charging highway stretching from Kaitaia to Invercargill. More>>

ALSO:

Watch This Space: Mahia Rocket Lab Launch Site Officially Opened

Economic Development Minster Steven Joyce today opened New Zealand’s first orbital launch site, Rocket Lab Launch Complex 1, on the Mahia Peninsula on the North Island’s east coast. More>>

Earlier:

Marketing Rocks!
Ig Nobel Award Winners Assess The Personality Of Rocks

A Massey University marketing lecturer has received the 2016 Ig Nobel Prize for economics for a research project that asked university students to describe the “brand personalities” of three rocks. More>>

ALSO:

Nurofen Promotion: Reckitt Benckiser To Plead Guilty To Misleading Ads

Reckitt Benckiser (New Zealand) intends to plead guilty to charges of misleading consumers over the way it promoted a range of Nurofen products, the Commerce Commission says. More>>

ALSO:

Half A Billion Accounts, Including Xtra: Yahoo Confirms Huge Data Breach

The account information may have included names, email addresses, telephone numbers, dates of birth, hashed passwords (the vast majority with bcrypt) and, in some cases, encrypted or unencrypted security questions and answers. More>>

ALSO:

Rural Branches: Westpac To Close 19 Branches, ANZ Looks At 7

Westpac confirms it will close nineteen branches across the country; ANZ closes its Ngaruawahia branch and is consulting on plans to close six more branches; The bank workers union says many of its members are nervous about their futures and asking ... More>>

Interest Rates: RBNZ's Wheeler Keeps OCR At 2%

Reserve Bank governor Graeme Wheeler kept the official cash rate at 2 percent and said more easing will be needed to get inflation back within the target band. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news