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AA Insurance opens new motor claims centre

AA Insurance opens new motor claims centre in Penrose

AA Insurance is celebrating the launch of its second Customer Service Centre in Penrose (477 Great South Road), on Thursday 28th February at a ceremony at 4.30pm.

Penrose High School’s Kapa Haka group will be performing at the launch ceremony. Special guests include Bridget Graham, Chairperson, Maungakiekie Community Board; Brian Gibbons, NZAA Chief Executive; Chris Curtin, Chief Executive of AA Insurance.

The Penrose Customer Service Centre is designed to provide motor claims customers with hassle free service, by taking away as much of the work and associated stress as possible. This service includes things like making a time for motor assessments, organising a panelbeater, liaising with panelbeaters, providing quality checks, arranging a courtesy car and other such time consuming tasks. In short, it aims to provide a single point of contact for car repairs covered by AA Insurance, and making it easier and more convenient for AA Insurance customers.

This will be AA Insurance’s second customer service centre, the first of which opened in Auckland’s North Harbour last September.

AA Insurance’s new Penrose Customer Service Centre will follow the company’s commitment to work closely with local area technicians, tradespeople and businesses.

The Penrose Customer Service Centre unofficially opened for business on Monday 4 February.

AA Insurance
AA Insurance was launched in 1994 and is a joint venture between New Zealand Automobile Association and Suncorp-Metway Limited. AA Insurance is part of a top 20 ASX-listed company, with all the advantages this partnership brings.

AA Insurance has over 300 staff servicing its 130,000 plus customers and manages almost 300,000 policies. Over half of those policies cover motor insurance risks including cars, bikes, caravans, and motor homes, and the remainder are house and contents insurance.

AA Insurance Limited has an A+ (Strong) insurer financial strength rating given by Standard and Poor's (Australia) Pty Ltd on 17 May 2007. For further information visit


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