Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Franklin Outage - Did Telecom Mobilise Full Army?

26 February 2008

Media Release

Did Telecom Mobilise its Full Army?

Auckland Chamber of Commerce chief executive Michael Barnett is asking new Telecom chief executive Paul Reynolds to explain the Franklin telecom outage, and why it has taken so long to repair.

About 10,000 business and domestic subscribers in and around Pukekohe lost their Telecom, and in some cases EFTPOS connections, last Thursday.

Some subscribers were still waiting to be reconnected four days later.

Mr Barnett says he wants to know “from the very top of Telecom” why the outage happened, and why it took so long to fix.

“Specifically, I need Mr Reynolds to get rid of a nagging fear I have that his company, and its subcontractors, didn’t pull out all stops to fix the problem as quickly as humanly possible.”

Mr Barnett acknowledges that systems fail. “But critically important communication infrastructure should not be out for four days. Business wants to know that Telecom spared no expense fixing the problem.”

“We have been promised a new look Telecom under Mr Reynold’s watch. What does this mean?”


© Scoop Media

Business Headlines | Sci-Tech Headlines


By May 2018: Wider, Earlier Microbead Ban

The sale and manufacture of wash-off products containing plastic microbeads will be banned in New Zealand earlier than previously expected, Associate Environment Minister Scott Simpson announced today. More>>


Snail-ier Mail: NZ Post To Ditch FastPost

New Zealand Post customers will see a change to how they can send priority mail from 1 January 2018. The FastPost service will no longer be available from this date. More>>


Property Institute: English Backs Of Debt To Income Plan

Property Institute of New Zealand Chief Executive Ashley Church is applauding today’s decision, by Prime Minister Bill English, to take Debt-to-income ratios off the table as a tool available to the Reserve Bank. More>>


Divesting: NZ Super Fund Shifts Passive Equities To Low-Carbon

The NZ$35 billion NZ Super Fund’s NZ$14 billion global passive equity portfolio, 40% of the overall Fund, is now low-carbon, the Guardians of New Zealand Superannuation announced today. More>>


Split Decision - Appeal Planned: EPA Allows Taranaki Bight Seabed Mine

The Decision-making Committee, appointed by the Board of the Environmental Protection Authority to decide a marine consent application by Trans-Tasman Resources Ltd, has granted consent, subject to conditions, for the company to mine iron sands off the South Taranaki Bight. More>>