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Mail Hold Made Easier With New Online Service

Mail Hold Made Easier With New Online Service

New Zealand Post has today launched a new online service for household customers wanting their mail held while they are away from home for an extended period.

Mail Holds can continue to be arranged by visiting a PostShop, and the addition of an online channel will make it even more convenient for customers to ensure their mail is kept safe and secure at New Zealand Post while they’re away.

The online service is available to household customers who hold a New Zealand driver’s licence. Householders’ addresses are validated according to New Zealand Post address standards, including the correct postcode, and a New Zealand driver’s licence is required to verify customer identification.

The fee for the online hold is $5 a week, the same as that offered at PostShops, and the same three working day period is required to activate an online hold request.

Household customers wanting to apply online for mail to be held can do so by visiting

Businesses and other organisations, including charities, and non driver’s licence holders will still need to go to their local PostShop to put mail on hold.

Customers can opt to register for the online service and be able to access other products and services from New Zealand Post.


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