TVNZ Apologises For Switching Failure
TVNZ Apologises For Switching
TVNZ apologises to viewers who missed the end of the Men's 200metre Butterfly final in which Kiwi swimmer Moss Burmester was placed fourth.
A switching failure at the TVNZ headquarters in Auckland meant that viewers receiving the broadcast via satellite – either through SKY or on Freeview – missed the race.
Viewers with analogue transmission in the South Island were also affected.
Live streaming on tvnz.co.nz - which uses a satellite feed - was disrupted.
The satellite outage lasted for about 6 minutes, and the South Island analogue viewers lost reception for about 8 minutes.
The race was replayed on TV ONE shortly after 3pm, and is now available for viewing on tvnz.co.nz.
TVNZ says it greatly regrets that a technical failure has interfered with New Zealanders' appreciation of Moss Burmester's tremendous effort.
All broadcasters undertaking technically complex transmissions run the risk of occasional switching failures, but the company says everyone involved is distressed at the timing of the glitch.