Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Commission reports to Minister on Telecom

Commerce Commission reports to Minister on Telecom's Telecommunications Service Obligations

The Commerce Commission has advised the Minister of Communications that Telecom has complied with all its Telecommunications Service Obligations (TSO) quality measures for the 2007/08 financial year.

Each year, Telecom is required to provide the Commission with audited information on its compliance with the quality measures for Telecom's local residential telephone service that are part of the TSO Deed between the Crown and Telecom. These service quality measures include measures relating to line connect speed capacity for standard internet calls, unsuccessful residential call attempts, and 111 (emergency) calls.

The Commission reviews Telecom's compliance with these service quality measures, and reports to Telecom and the Minister of Communications on its review.

Further information about the TSO can be found on the Commission's website under Telecommunications/Telecommunications Service Obligations


Telecommunications Act 2001 and the TSO Deed

The relevant TSO instrument is the TSO Deed for Local Residential Telephone Service dated December 2001 between the Crown and Telecom Corporation of New Zealand Limited and Telecom New Zealand Limited. Under the Deed, Telecom must satisfy the local residential telephone service quality measures in Part II of the Schedule to the TSO Deed and must report to the Crown (and pursuant to the Telecommunications Act 2001) the Commission on its performance against the local residential telephone service qualify measures.

Section 80 of the Act states:

Assessment of compliance with TSO instrument Not later than 60 working days after the end of each financial year of a TSO provider under a TSO instrument, the Commission must – a) assess the TSO provider's compliance with the TSO instrument during that financial year in accordance with any process set out in the TSO instrument; and b) notify the TSO provider and the Minister in writing of any non-compliance by the TSO provider with the TSO instrument.


© Scoop Media

Business Headlines | Sci-Tech Headlines


Water: Farming Leaders Pledge To Help Make Rivers Swimmable

In a first for the country, farming leaders have pledged to work together to help make New Zealand’s rivers swimmable for future generations. More>>


Unintended Consequences: Liquor Change For Grocery Stores On Tobacco Tax

Changes in the law made to enable grocery stores to continue holding liquor licences to sell alcohol despite increases in tobacco taxes will take effect on 15 September 2017. More>>

Back Again: Government Approves TPP11 Mandate

Trade Minister Todd McClay says New Zealand will be pushing for the minimal number of changes possible to the original TPP agreement, something that the remaining TPP11 countries have agreed on. More>>


By May 2018: Wider, Earlier Microbead Ban

The sale and manufacture of wash-off products containing plastic microbeads will be banned in New Zealand earlier than previously expected, Associate Environment Minister Scott Simpson announced today. More>>


Snail-ier Mail: NZ Post To Ditch FastPost

New Zealand Post customers will see a change to how they can send priority mail from 1 January 2018. The FastPost service will no longer be available from this date. More>>


Property Institute: English Backs Of Debt To Income Plan

Property Institute of New Zealand Chief Executive Ashley Church is applauding today’s decision, by Prime Minister Bill English, to take Debt-to-income ratios off the table as a tool available to the Reserve Bank. More>>