Rebstock to head Insurance & Savings Commission

Media Release: Insurance & Savings Ombudsman
Friday, 4 September 2009

Rebstock to head Insurance & Savings Ombudsman Commission

The Insurance & Savings Ombudsman (“ISO”) Commission has appointed Paula Rebstock CNZM as its Chairperson from 1 October 2009, when the current Chairperson, Alison Timms, completes her term. The ISO Commission acknowledges and thanks Ms Timms for her contribution.

Legislation was introduced last year to regulate financial advisers and ensure free dispute resolution is made available to consumers across all financial services by December 2010. The ISO Scheme is pivotal in the Government’s plans to reform the finance sector and provide free and independent consumer redress. After 14 years, the ISO Scheme is a well-established and highly respected dispute resolution service.

The ISO Commission and Board welcome the opportunity to work with Ms Rebstock, whose proven leadership as chairperson of the Commerce Commission will be such an asset for the insurance and savings industry –particularly over the next 18 months.

Strong leadership is also key to how the industry sees its role in the new legislative environment, working in partnership with Government to ensure consumer confidence in the finance sector. Ombudsman, Ms Karen Stevens, is confident the ISO Scheme is well positioned to achieve that goal and is delighted that Ms Rebstock has been chosen to lead the ISO Scheme.

ENDS

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