2010 Hotel Receptionist Of The Year

Northern Branch Regional : 2010 Hotel Receptionist Of The Year

Samantha Smith from the CityLife Auckland took out the title, with Nora Tabias from the Rendezvous Hotel Auckland being the runner-up, both candidates will go on to compete at the National competition to be held In Auckland on Friday 24 September.

Candidates from leading hotels in the city competed by under going a gruelling panel interview testing their knowledge on costs, profits, revenue, yield management, staffing level, structure, promotional ideas etc! This is followed by a skill demonstration (role-play) where candidates had to think on their feet to identify guest’s needs and matched them with the highest standard of customer care and professionalism.

ARDENZ- Association of Rooms Division Executives of New Zealand facilitated the first of four regional competitions on Friday 30 July in Auckland, searching for the best of the best from the Hotel Receptionist throughout the country, to find who will go on to represent New Zealand at the AICR International Receptionist of the Year competition which will be held in Christchurch in January 2011.

ENDS