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Earthquake in Christchurch and Jetstar Services

Earthquake in Christchurch and Jetstar Services

MELBOURNE, Feb. 22 /Medianet International-AsiaNet/ --

An earthquake and subsequent aftershocks have struck the city of Christchurch.

Jetstar wishes to provide an update on its domestic and international services to/from New Zealand as a result of today's earthquake and ongoing closure of Christchurch International Airport.

This will affect all existing and future Christchurch services (including domestic NZ and trans Tasman) until further notice.

Flexible fare arrangements are in place for our affected customers. For full details see Jetstar.com. An overview on our New Zealand operations (and background on today’s affected flights) is provided:

Christchurch
Domestic New Zealand and trans-Tasman international services to/from Christchurch have been cancelled for the remainder of today (Tuesday 22 February). We will provide a further update as to a future resumption of these services once we know when Christchurch Airport will re-open.

Domestic New Zealand
Jetstar has resumed some of its domestic NZ services. The following return flight will operate today:
JQ 265 Auckland-Wellington and JQ 264 Wellington-Auckland
JQ 261 Auckland-Wellington and JQ 260 Wellington-Auckland

Jetstar anticipates its full domestic NZ operations (except Christchurch flights) will operate from tomorrow, Wednesday 23 February 2011, with further updates in due course.

Trans Tasman Services
Jetstar will operate trans Tasman operations from/to Auckland this evening (JQ 204 Auckland-Sydney and JQ 205 Sydney-Auckland) and ongoing Auckland international services will occur. Our trans Tasman services from/to Christchurch are cancelled until further notice.

Flexible fare arrangements
Jetstar is providing flexible arrangements for our customers on affected flights today and for near travel from/to Christchurch.

For affected customers and those undertaking near travel from/to Christchurch until and including Friday 25 February 2011, Jetstar will offer full flexibility in travel including refunds, re-routing or changes to travel dates/times for no fee. Travel must be taken prior to 11 April 2011.

Jetstar Telephone Reservations can be contacted on 0800 800 995 (within New Zealand) and 131 538 (within Australia). Jetstar.com will be regularly updated with the latest information.

BACKGROUND

Christchurch Earthquake

The following Jetstar services were either cancelled or diverted as a result of today’s earthquake in Christchurch and closure of Christchurch International Airport.

Jetstar Flight Cancellations

New Zealand Domestic services on Tuesday 22 February 2011

JQ 252 Christchurch-Auckland
JQ 251 Auckland-Christchurch
JQ 276 Queenstown-Christchurch
JQ 250 Christchurch-Auckland
JQ 268 Christchurch-Wellington
JQ 269 Wellington-Christchurch
JQ 253 Auckland- Christchurch
JQ 256 Christchurch -Auckland
JQ 259 Auckland-Christchurch

Trans Tasman services on Tuesday 22 February 2011

JQ 150 Christchurch-Sydney
JQ 151 Sydney- Christchurch
JQ 190 Christchurch-Gold Coast
JQ191 Gold Coast-Christchurch

Jetstar Flight Diversions

The following flights diverted on Tuesday 22 February 2011

JQ 175 Brisbane-Christchurch (diverted to Auckland)
JQ 249 Auckland-Christchurch (air return to Auckland)
JQ 159 Melbourne-Christchurch (diverted to Hobart and will return to Melbourne)
JQ 159 will arrive into Melbourne at 1610 local (Melbourne time).

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