Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Most NZers Will Stop Dealing with Personal Data Compromisers

New Zealanders Say They Will Stop Dealing with Organisations if Personal Data is Compromised – Unisys Security Index Finds

8 in 10 Kiwis would close accounts with organisations where privacy breaches occurred; many say they would take legal action or publically expose the issue

Auckland, 8 November, 2011 – Eighty percent of Kiwis surveyed in the latest Unisys Security Index™ say they would cease any dealings with businesses and other organisations if they became aware that their personal information had been accessed by unauthorised people.

The latest Unisys Security Index, conducted nationally by Consumerlink, also found that many New Zealanders would consider a range of other responses to a data breach, with 48 percent saying that they would publically expose the issue and 36 percent saying they would take legal action.

“New Zealanders are telling us that unauthorised access to their personal information will be viewed as a fundamental breach of trust with significant consequences,” said Brett Hodgson, Managing Director, Unisys New Zealand. “These findings are a warning to any organisation holding personal data that customers will walk away if they become aware that their private information has been accessed by unauthorised people – whether accidently or as part of a malicious attack. Data breaches can have a direct impact on the bottom line.”

Of respondents in the 12 countries surveyed in the global research study, those in New Zealand were among the most likely to say they will stop dealing with an organisation responsible for a data breach. Only 26 percent of New Zealanders surveyed said that they would continue dealing in any manner, online or otherwise, with an organisation responsible for a breach of their personal data.

By contrast, almost half of Kiwis surveyed say they would publically expose a data breach if it happened – making them the least likely of the 12 countries surveyed to take this action. Kiwis are also one of the least likely of the 12 countries surveyed to say they will take legal action in the event of a data breach.

“Compared to other countries, Kiwis prefer to let their actions do their talking and will simply stop dealing with an organisations if they become aware of a data breach. Even so, nearly half of New Zealand respondents say they would go public and one in three say they would take legal action. That would damage organisations’ reputations and further erode customer trust and confidence,” Mr Hodgson explained. “This is especially interesting given there is no formal data breach notification requirement in New Zealand – either mandated by the government or volunteered by industry.”

The Unisys survey also found that New Zealanders were prepared to take action to reduce their vulnerability following a data breach, with 91 percent of respondents saying they would change passwords on the organisation’s website and any others that might be affected – one of the highest results globally.

Percentage of New Zealanders who said they would take the following action if they became aware that personal information that was being held by an organisation they dealt with had been accessed by an unauthorised person:
80% Stop dealing with that organisation, such as closing your account
48% Publically expose the issue
36% Take legal action
26% Continue dealing with the organisation but not online
91% Change your passwords on that organisation’s website and any other sites you are concerned about

“Businesses and government agencies need to build in adequate data protection as part of their business strategies. They need to conduct a full risk assessment that quantifies their threats, vulnerabilities and consequences – and then create a prioritised, actionable plan to mitigate these risks,” said Mr Hodgson.

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Statistics: Business Research And Development Up 29 Percent

Computer services and machinery manufacturing firms led the way in an almost 30 percent lift in business spending on research and development (R&D) in 2016, Stats NZ said today. Businesses spent $1.6 billion on R&D in 2016, up $356 million (29 percent) from 2014. More>>

ALSO:

China Shopping: NZ-China FTA Upgrade Agreed Among Slew Of New Deals

New Zealand Prime Minister Bill English and China Premier Li Keqiang signed off a series of cooperation deals spanning trade, customs, travel and climate change and confirmed commencement of official talks on an upgrade to the nine-year old free-trade agreement between the two countries. More>>

ALSO:

Media: TVNZ Flags Job Cuts To Arrest Profit Decline

Chief executive Kevin Kenrick said the changes were aimed at creating "a sustainable future video content business for TVNZ in an ever-changing media market." More>>

ALSO:

Reserve Bank: Wheeler Keeps OCR At 1.75%

Reserve Bank governor Graeme Wheeler kept the official cash rate unchanged at 1.75 percent, as expected, and reiterated his view that the benchmark rate doesn't need shifting for the foreseeable future. More>>

ALSO:

Trade Plans: Prime Minister's Speech To International Business Forum

"The work to improve public services, build infrastructure, and solve social problems is possible only because we have enjoyed sustained, solid economic growth. A big reason for that is the Government’s consistent agenda of economic reform, and our determination to open up more opportunities for trade with the world." More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news