Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Most NZers Will Stop Dealing with Personal Data Compromisers

New Zealanders Say They Will Stop Dealing with Organisations if Personal Data is Compromised – Unisys Security Index Finds

8 in 10 Kiwis would close accounts with organisations where privacy breaches occurred; many say they would take legal action or publically expose the issue

Auckland, 8 November, 2011 – Eighty percent of Kiwis surveyed in the latest Unisys Security Index™ say they would cease any dealings with businesses and other organisations if they became aware that their personal information had been accessed by unauthorised people.

The latest Unisys Security Index, conducted nationally by Consumerlink, also found that many New Zealanders would consider a range of other responses to a data breach, with 48 percent saying that they would publically expose the issue and 36 percent saying they would take legal action.

“New Zealanders are telling us that unauthorised access to their personal information will be viewed as a fundamental breach of trust with significant consequences,” said Brett Hodgson, Managing Director, Unisys New Zealand. “These findings are a warning to any organisation holding personal data that customers will walk away if they become aware that their private information has been accessed by unauthorised people – whether accidently or as part of a malicious attack. Data breaches can have a direct impact on the bottom line.”

Of respondents in the 12 countries surveyed in the global research study, those in New Zealand were among the most likely to say they will stop dealing with an organisation responsible for a data breach. Only 26 percent of New Zealanders surveyed said that they would continue dealing in any manner, online or otherwise, with an organisation responsible for a breach of their personal data.

By contrast, almost half of Kiwis surveyed say they would publically expose a data breach if it happened – making them the least likely of the 12 countries surveyed to take this action. Kiwis are also one of the least likely of the 12 countries surveyed to say they will take legal action in the event of a data breach.

“Compared to other countries, Kiwis prefer to let their actions do their talking and will simply stop dealing with an organisations if they become aware of a data breach. Even so, nearly half of New Zealand respondents say they would go public and one in three say they would take legal action. That would damage organisations’ reputations and further erode customer trust and confidence,” Mr Hodgson explained. “This is especially interesting given there is no formal data breach notification requirement in New Zealand – either mandated by the government or volunteered by industry.”

The Unisys survey also found that New Zealanders were prepared to take action to reduce their vulnerability following a data breach, with 91 percent of respondents saying they would change passwords on the organisation’s website and any others that might be affected – one of the highest results globally.

Percentage of New Zealanders who said they would take the following action if they became aware that personal information that was being held by an organisation they dealt with had been accessed by an unauthorised person:
80% Stop dealing with that organisation, such as closing your account
48% Publically expose the issue
36% Take legal action
26% Continue dealing with the organisation but not online
91% Change your passwords on that organisation’s website and any other sites you are concerned about

“Businesses and government agencies need to build in adequate data protection as part of their business strategies. They need to conduct a full risk assessment that quantifies their threats, vulnerabilities and consequences – and then create a prioritised, actionable plan to mitigate these risks,” said Mr Hodgson.

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

BusinessDesk: APN's NZME Sees Future In Paywalls, Growth In Digital Sales

APN News & Media has touted a single newsroom concept for its NZME unit in New Zealand, similar to what Germany's Die Welt uses, saying an 'integrated sales proposition' is helping it win market share, including ... More>>

Labour Party: Global Milk Prices Now Lowest In 6 Years

The latest fall in the global dairy price has brought it to the lowest level in six years and shows there must be meaningful action in tomorrow’s Budget to diversify the economy, says Labour’s Finance spokesperson Grant Robertson. “Dairy prices ... More>>

BusinessDesk: NZ Inflation Expectations Creep Higher In June Survey

May 19 (BusinessDesk) - New Zealand businesses lifted their expectations for inflation over the next two years, sapping any immediate pressure on the Reserve Bank to cut interest rates, and prompting the kiwi dollar to jump higher. More>>

BusinessDesk: Lower Fuel Costs Drive Down NZ Producer Input, Output Prices

May 19 - Producer input and output prices fell in the first quarter, mainly reflecting lower fuel costs and weakness in prices of meat and dairy products. More>>

Media: Fairfax Media NZ Announces Senior Editorial Team

Fairfax Media New Zealand has today confirmed its new editorial leadership team, as part of a transformation of its newsrooms aimed at enhancing local and national journalism across digital and print. More>>

Science: Flavonoids Reduce Cold And Cough Risk

Flavonoids reduce cold and cough risk Research from the University of Auckland shows eating flavonoids – found in green tea, apples, blueberries, cocoa, red wine and onions – can significantly reduce the risk of catching colds and coughs. The research, ... More>>


BusinessDesk: RBNZ House Alert Speech The Catalyst For Government Action

Prime Minister John Key all but conceded that pressure from the Reserve Bank of New Zealand for concerted action on rampant Auckland house prices was one of the main catalysts for the government's weekend announcements about tightly ... More>>

BusinessDesk: How To Fall Foul Of The New Housing Tax Rules: Tips From IRD

Just because you rented out your investment property doesn't absolve you from paying tax, says the Inland Revenue Department in a summary of commonly made mistakes by non-professional property investors when it comes to their tax liability.More>>

Legal: Superdiversity Law, Policy And Business Stocktake Announced

Mai Chen, Managing Partner at Chen Palmer New Zealand Public and Employment Law Specialists and Adjunct Professor of Law at the University of Auckland, today announced the establishment ... More>>

Housing: More House Price Gains Expected

House price expectations remain high, with a net 56% of respondents expecting house prices will increase. Fears of higher interest rates are fading, consistent with the RBNZ’s signals this year. Affordability and a lack of houses for ... More>>

TDDA: State-Of-The-Art Drug Testing Laboratory To Open In Auckland

World leading drug testing agencies, The Drug Detection Agency (TDDA) and Omega Laboratories, open New Zealand laboratory More>>

Network: Bigpipe Launches Ultra-Fast Broadband Into Wellington

Bigpipe Launches Ultra-Fast Broadband into Wellington Naked broadband provider Bigpipe has extended its national reach, announcing today, the launch of its unlimited UFB offering into Wellington. The Spark Venture business is giving Wellingtonians the ... More>>

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news