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Emirates Introduces ‘Change Your Booking’ Online

9 February 2012

Emirates Introduces ‘Change Your Booking’ Online

Emirates is now offering enhanced website functionality to passengers who prefer to manage their own travel plans.

Whether it is changing the time or date of travel, adding flights, or upgrading to Emirates First Class or Business Class, www.emirates.com/nz gives passengers the freedom to change their bookings online.

Regardless of whether passengers booked via the Emirates’ website, through an Emirates agent or on the reservations phone line, passengers can alter or add to their travel itinerary online, any time of the day. For more information, go to www.emirates.com/nz and choose “Manage an Existing Booking” from the homepage menu.

Emirates has implemented the online change functionality on all its global websites, in all languages. To experience Emirates’ enhanced site features, passengers simply need to log on using their last name and booking reference number.

“It is Emirates’ goal to make travel as seamless and enjoyable as possible. Adding the ‘change a booking’ functionality online was a long-planned step to help our busy customers,” said Bob Kabli, Emirates’ Vice President E-Commerce. “Now, thanks to the online feature, a family deciding to add a stopover to their holiday plans, a businessperson who needs to see their client a day earlier than expected or friends who decide to upgrade and experience Emirates’ award-winning First Class service can change their Emirates booking by simply logging on.”

Emirates flies its modern wide-bodied jets four times daily from New Zealand to Dubai and beyond via Australia.

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