TSB Bank Breaks New Ground With a Fresh Look at Banking

TSB Bank Breaks New Ground With a Fresh Look at Banking
 
TSB Bank today announces the launch of its new mobile service, [my]bank - a  new way of banking with a fully customisable interface that allows users to become a customer, open, close and name their own accounts via iPhone, and transfer money using Bump technology.
 
Currently available for use on iPhone, [my]bank is free and can be downloaded via www.mybank.tsbbank.co.nz.
 
TSB Bank’s Technology Services manager Marie Collins says the bank has always prided itself on its exceptional levels of customer service and that the launch of [my]bank reinforces this commitment by giving customers easy access to all their banking needs using a secure iPhone application.
 
“The bank already offers a full-service HomeBank banking solution, but with [my]bank we’ve gone one better. Backed up by our existing infrastructure, [my]bank is truly customer driven as it puts the customer in charge and lets them choose how the service evolves.
 
“[my]bank is capable of all the normal banking functionality found on internet banking sites, plus a whole lot more. Users can craft a personal banking experience through a unique interface, with the option to choose from a selection of widgets for additional functionality. These widgets vary from a simple foreign exchange calculator to social media functionality,” says Ms Collins.
 
[my]bank also offers users the ability to make a payment by bumping your iPhone onto someone else’s. Customers can make secure payments by simply setting up the payment in [my]bank and bumping their phone against another iPhone.
 
Another unique aspect of the service is the introduction of [my]bank labs, where users will be encouraged to vote on current projects and submit ideas that will help shape the future of [my]bank.
 
“At its core, [my]bank is customer-led,” says Ms Collins. “[my]bank customers will be encouraged to provide feedback on ways to improve the experience and to suggest features.
 
“We hope to make the banking process as transparent as possible, and will continue to evolve and innovate alongside our customers.”
 
Features of [my]bank include:

-            Easy-access via a secure access code

-            [my]bank widget library – users can add features relevant to them i.e. the foreign exchange widget, with live, up-to-the-minute rates

-            Ability to open, close and name accounts

-            Bump payment technology for [my]bank users

-            Full service electronic banking

-            [my]bank Guru service – users can communicate with the bank via secure messaging, FaceTime, Twitter, 0508 MYBANK and Skype

-            Customise your look – users can upload pictures and organise [my]bank to suit their needs
 
For a demonstration of [my]bank and its unique features, visit www.mybank.tsbbank.co.nz or call 0508 MYBANK to find out how you can experience the new banking service.
 
ENDS

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