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No 'Catastrophic Failure' on Southern Cross Cable

MEDIA RELEASE November 9, 2011

Southern Cross Network

Contrary to a misleading and inaccurate media release from Labour’s Clare Curran, no ‘catastrophic failure’ has occurred on the Southern Cross Cable.

The cable is, a figure of 8 network providing internet services to New Zealand, Australia, Pacific and the US. In the early hours of this morning a limited outage affecting 10% of our active capacity occurred during our maintenance window which is a low traffic impacting period.

The outage occurred at one of our Sydney cable stations, Alexandria, and it lasted from 3.17am – 4.28am, Sydney Time, impacting 4 of our customers.

A problem occurred and the switch was reverted to its original software. The incident occurred as a part of authorised work taking place to expand capacity on the Southern Cross Network.

ENDS

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