Freeviewshop celebrating success
Waitakere based digital TV retailer Freeviewshop is celebrating success after being announced as winner of the UHY Haines Norton Excellence in Information Management in the Westpac West Auckland Business Awards 2012.
Freeviewshop launched its business in 2006 introducing online buying to the New Zealand market with pledges of supplying the best quality and range of digital TV equipment available. The Freeviewshop.co.nz website offers a unique product range along with detailed installation advice.
The demand for innovative, high quality products has grown exponentially over the last five years as New Zealand moves closer to the analogue switch off deadline. To date, over a quarter of a million visitors have visited the Freeviewshop website and the business has increased overall sales by 40% in the last five years. This has been supported by a strong customer focused culture and a passion to go beyond expectations.
The company founder, Lars Wahlmann emphasises that “the launch of Freeview has meant that more New Zealander's can enjoy the benefits of crystal clear, digital TV. Freeviewshop wants to get the message out there that all New Zealanders can access digital TV and that we are here to offer expert advise and support to make the switch”.
Lars explains that “the demand for new technology is certainly here but you have to make sure you are providing what the customer wants and this is why we have dedicated our business to providing innovative and quality products. You also need excellent customer service – our customers are really impressed by our unique products and technical knowledge”.
Freeviewshop's point of difference is a focus on unique and innovative products that are at the forefront of technology. Freeviewshop believes that innovation drives growth and attributes much of their success to a focus on innovation and unique products such as the development of the Ultraplus brand. The range includes the UltraPlus X-9200HD PVR - a dual tuner satellite high definition personal video recorder.
This has been one of Freeviewshop's most successful products, developed to give consumers flexibility around their viewing along with the latest HD viewing capabilities. Comparatively, this product offers more innovative features than existing products such as IPTV functionality, full network capabilities (including FTP, SMB, HTTP) 3D support and DLNA which provides video streaming capabilities to devices such as iPads, smartphones and TVs.
Freeviewshop's commitment to innovation excellence is supported with a commitment to go beyond customer expectations and provide superior customer service.