Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Telcoinabox merges management to prepare for future growth

28 November 2012

Telcoinabox merges management and defines new customer segments in preparation for future growth

Full-service telecommunications wholesale aggregator, Telcoinabox has merged the Australian and New Zealand management teams to create one local team at ANZOC offices in Sydney.

The purpose for the merger is to bring management’s focus to the growth of new and existing customer segments.

“The telecommunications reseller market is on an upward trend and we want to be in the position to support this growth,” Telcoinabox CEO Damian Kay says.

The company is experiencing a strong pull towards non-traditional telecommunications companies that want to add telecommunications to their existing businesses.

Mr Kay adds: “As the market interest continues to heat up and as we organically grow with it, operations and management need to be fully geared up to manage this customer segment’s specific requirements and more.

“Telcoinabox customers are no longer just small start ups wanting to become a phone company with the backing of a franchising model, but now, given the customers’ size and expertise, go beyond franchising into wholesale service agreements which requires a completely different focus for management.

“Franchising is now a very small part of our business.”

New customer segments include ex-telco dealers, existing telcos and ISPs, managed service providers, system integrators, non-traditional telcos and international carriers.

As part of the management merger, there will be a single reporting structure reporting to CEO Damian Kay and all management roles will cover both New Zealand and Australia.

These changes include, Shannon Fisher, previously New Zealand CEO, who will become Sales & Marketing Director, Paul Line, previously Australian CEO, will be COO. Debbie Ennis will head Business Development, all based in Sydney, and Greg Theron will step up to be the Business Manager for New Zealand based in Auckland.

“We will continue to expand our NZ Operations team to support more profitable growth across the group. In addition, having more people on board will allow us to support the extended operating hours of 4hrs per day between Australia and New Zealand,” Mr Kay says.

The NZ Operations team is based in Auckland to support customers with Telcoinabox’s trans-Tasman services and solutions.

About Telcoinabox
Established in 2002, Telcoinabox is a telecommunications wholesale aggregator which provides an end-to-end ‘in-a-box’ solution to 160 individually branded retail service providers (RSP) across Australia and New Zealand. Customers include start-ups, system integrators, managed service providers and non-traditional telcos that want to add telecommunications to their existing businesses. Telcoinabox manages the relationships with carriers (Telstra, Optus, AAPT, Soul, Engin and NBN) on behalf of its customers - the RSPs - and provides telecommunications products (fixed line, mobile and data) and white-label back-office services including customer support, billing and provisioning. By outsourcing to Telcoinabox RSPs are free to focus on marketing, sales and account management. www.telcoinabox.com.au

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Power Outages, Roads Close: Easter Storm Moving Down Country

The NZ Transport Agency says storm conditions at the start of the Easter break are making driving hazardous in Auckland and Northland and it advises people extreme care is needed on the regions’ state highways and roads... More>>

ALSO:

Houses (& Tobacco) Lead Inflation: CPI Up 0.3% In March Quarter

The consumers price index (CPI) rose 0.3 percent in the March 2014 quarter, Statistics New Zealand said today. Higher tobacco and housing prices were partly countered by seasonally cheaper international air fares, vegetables, and package holidays. More>>

ALSO:

Notoriously Reliable Predictions: Budget To Show Rise In Full-Time Income To 2018: English

This year’s Budget will forecast wage increases through to 2018 amounting to a $10,500 a year increase in average full time earnings over six years to $62,200 a year, says Finance Minister Bill English in a speech urging voters not to “put all of this at risk” by changing the government. More>>

ALSO:

Prices Up, Volume Down: March NZ House Sales Drop 10% As Loan Curbs Bite

New Zealand house sales dropped 10 percent in March from a year earlier as the Reserve Bank’s restrictions on low-equity mortgages continue to weigh on sales of cheaper property. More>>

ALSO:

Scoop Business: Chorus To Appeal Copper Pricing Judgment

Chorus will appeal a High Court ruling upholding the Commerce Commission’s determination setting the regulated prices on the telecommunications network operator’s copper lines. More>>

ALSO:

Earlier:

Cars: Precautionary Recalls Announced For Toyota Vehicles

Toyota advises that a number of its New Zealand vehicles are affected by a series of precautionary global recalls. Toyota New Zealand General Manager Customer Services Spencer Morris stressed that the recalls are precautionary. More>>

ALSO:

'Gardening Club': Air Freight Cartel Nets Almost $12 Million In Penalties

The High Court in Auckland has today ordered Swiss company Kuehne + Nagel International AG to pay a penalty of $3.1 million plus costs for breaches of the Commerce Act. Kuehne + Nagel’s penalty brings the total penalties ordered in this case to $11.95 million ... More>>

ALSO:

Crown Accounts: Revenue Below Projections

Core Crown tax revenue has increased by $1.9 billion (or 5.0%) compared to the same time last year. However this was $1.1 billion less than expected and is reflected across most tax types, continuing the pattern of recent months. More>>

ALSO:

Get More From Scoop

 
 
Computer Power Plus
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news