Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


Telcoinabox merges management to prepare for future growth

28 November 2012

Telcoinabox merges management and defines new customer segments in preparation for future growth

Full-service telecommunications wholesale aggregator, Telcoinabox has merged the Australian and New Zealand management teams to create one local team at ANZOC offices in Sydney.

The purpose for the merger is to bring management’s focus to the growth of new and existing customer segments.

“The telecommunications reseller market is on an upward trend and we want to be in the position to support this growth,” Telcoinabox CEO Damian Kay says.

The company is experiencing a strong pull towards non-traditional telecommunications companies that want to add telecommunications to their existing businesses.

Mr Kay adds: “As the market interest continues to heat up and as we organically grow with it, operations and management need to be fully geared up to manage this customer segment’s specific requirements and more.

“Telcoinabox customers are no longer just small start ups wanting to become a phone company with the backing of a franchising model, but now, given the customers’ size and expertise, go beyond franchising into wholesale service agreements which requires a completely different focus for management.

“Franchising is now a very small part of our business.”

New customer segments include ex-telco dealers, existing telcos and ISPs, managed service providers, system integrators, non-traditional telcos and international carriers.

As part of the management merger, there will be a single reporting structure reporting to CEO Damian Kay and all management roles will cover both New Zealand and Australia.

These changes include, Shannon Fisher, previously New Zealand CEO, who will become Sales & Marketing Director, Paul Line, previously Australian CEO, will be COO. Debbie Ennis will head Business Development, all based in Sydney, and Greg Theron will step up to be the Business Manager for New Zealand based in Auckland.

“We will continue to expand our NZ Operations team to support more profitable growth across the group. In addition, having more people on board will allow us to support the extended operating hours of 4hrs per day between Australia and New Zealand,” Mr Kay says.

The NZ Operations team is based in Auckland to support customers with Telcoinabox’s trans-Tasman services and solutions.

About Telcoinabox
Established in 2002, Telcoinabox is a telecommunications wholesale aggregator which provides an end-to-end ‘in-a-box’ solution to 160 individually branded retail service providers (RSP) across Australia and New Zealand. Customers include start-ups, system integrators, managed service providers and non-traditional telcos that want to add telecommunications to their existing businesses. Telcoinabox manages the relationships with carriers (Telstra, Optus, AAPT, Soul, Engin and NBN) on behalf of its customers - the RSPs - and provides telecommunications products (fixed line, mobile and data) and white-label back-office services including customer support, billing and provisioning. By outsourcing to Telcoinabox RSPs are free to focus on marketing, sales and account management. www.telcoinabox.com.au

ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Cosmetics & Pollution: Proposal To Ban Microbeads

Cosmetic products containing microbeads will be banned under a proposal announced by the Minister for the Environment today. Marine scientists have been advocating for a ban on the microplastics, which have been found to quickly enter waterways and harm marine life. More>>

ALSO:

NIWA: 2016 New Zealand’s Warmest Year On Record

Annual temperatures were above average (0.51°C to 1.20°C above the annual average) throughout the country, with very few locations observing near average temperatures (within 0.5°C of the annual average) or lower. The year 2016 was the warmest on record for New Zealand, based on NIWA’s seven-station series which begins in 1909. More>>

ALSO:

Farewell 2016: NZ Economy Flies Through 2016's Political Curveballs

Dec. 23 (BusinessDesk) - New Zealand's economy batted away some curly political curveballs of 2016 to end the year on a high note, with its twin planks of a booming construction sector and rampant tourism soon to be joined by a resurgent dairy industry. More>>

ALSO:


NZ Economy: More Growth Than Expected In 3rd Qtr

Dec. 22 (BusinessDesk) - New Zealand's economy grew at a faster pace than expected in the September quarter as a booming construction sector continued to underpin activity, spilling over into related building services, and was bolstered by tourism and transport ... More>>

  • NZ Govt - Solid growth for NZ despite fragile world economy
  • NZ Council of Trade Unions - Government needs to ensure economy raises living standards
  • KiwiRail Goes Deisel: Cans electric trains on partially electrified North Island trunkline

    Dec. 21 (BusinessDesk) – KiwiRail, the state-owned rail and freight operator, said a small fleet of electric trains on New Zealand’s North Island would be phased out over the next two years and replaced with diesel locomotives. More>>

  • KiwiRail - KiwiRail announces fleet decision on North Island line
  • Greens - Ditching electric trains massive step backwards
  • Labour - Bill English turns ‘Think Big’ into ‘Think Backwards’
  • First Union - Train drivers condemn KiwiRail’s return to “dirty diesel”
  • NZ First - KiwiRail Going Backwards for Xmas
  • NIWA: The Year's Top Science Findings

    Since 1972 NIWA has operated a Clean Air Monitoring Station at Baring Head, near Wellington... In June, Baring Head’s carbon dioxide readings officially passed 400 parts per million (ppm), a level last reached more than three million years ago. More>>

    ALSO:

    Get More From Scoop

     
     
     
     
     
     
     
     
    Business
    Search Scoop  
     
     
    Powered by Vodafone
    NZ independent news