Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


TelstraClear call centre expertise re-confirmed

TelstraClear call centre expertise re-confirmed


Today's announcement by Auckland Council that TelstraClear will be creating the City's new call centre reconfirms the company’s call centre expertise.

TelstraClear already provides the call centres for some of the country's biggest and most important government and private enterprise organisations, and the people of the country's largest city will benefit from the experience and abilities that TelstraClear will bring to the project.

"We're delighted that Auckland Council recognised that our in-cloud solution was the right one for the city and picked TelstraClear from the other competitive bids that it reviewed," says Andrew Crabb, TelstraClear's Head of Business and Government.

"As well as being a leader in call centres, we can draw on our experience with providing innovative communications solutions and operating an extensive world-class network to ensure that Aucklanders get a Council call centre that helps them better work and play."

TelstraClear was acquired by Vodafone New Zealand in November this year. Vodafone has been working with Auckland Council for over two years, delivering mobile voice and data services, as well as mobility solutions to the Council and Council Controlled Organisations. When added to the call centre partnership announced today, Auckland Council is enjoying the benefits of TelstraClear and Vodafone combined.


ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Revenue Renewal: Tax Modernisation Programme Launched

Revenue Minister Todd McClay today released the first two in a series of public consultations designed to modernise and simplify the tax system. More>>

ALSO:

Scoop Business:
NZ Puts Seven New Oil And Gas Areas Put Up For Tender

A total of seven new areas will be opened up to oil and gas exploration under its block offer tendering system, as the New Zealand government seeks to concentrate activity in a few strategically chosen areas. More>>

ALSO:

Half Full: Dairy Payouts Steady, Cash Will Be Tight

Industry body DairyNZ is advising farmers to focus on strong cashflow management as they look ahead to the 2015-16 season following Fonterra's half-year results announcement today. More>>

ALSO:

First Union: Cotton On Plans To Use “Tea Break” Law

“The Prime Minister reassured New Zealanders that ‘post the passing of this law, will you all of a sudden find thousands of workers who are denied having a tea break? The answer is absolutely not’... Cotton On is proposing to remove tea and meal breaks for workers in its safety sensitive distribution centre. How long before other major chains try and follow suit?” More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news