Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 


TelstraClear call centre expertise re-confirmed

TelstraClear call centre expertise re-confirmed


Today's announcement by Auckland Council that TelstraClear will be creating the City's new call centre reconfirms the company’s call centre expertise.

TelstraClear already provides the call centres for some of the country's biggest and most important government and private enterprise organisations, and the people of the country's largest city will benefit from the experience and abilities that TelstraClear will bring to the project.

"We're delighted that Auckland Council recognised that our in-cloud solution was the right one for the city and picked TelstraClear from the other competitive bids that it reviewed," says Andrew Crabb, TelstraClear's Head of Business and Government.

"As well as being a leader in call centres, we can draw on our experience with providing innovative communications solutions and operating an extensive world-class network to ensure that Aucklanders get a Council call centre that helps them better work and play."

TelstraClear was acquired by Vodafone New Zealand in November this year. Vodafone has been working with Auckland Council for over two years, delivering mobile voice and data services, as well as mobility solutions to the Council and Council Controlled Organisations. When added to the call centre partnership announced today, Auckland Council is enjoying the benefits of TelstraClear and Vodafone combined.


ENDS

© Scoop Media

 
 
 
 
 
Business Headlines | Sci-Tech Headlines

 

Auckland Port Study: Port To Ship Out – No Departure Date

Interest groups in Auckland and its waterfront chose a group of representatives to determine the future of the port. Their consensus is that the Port is going to have to move but not before a credible location is confirmed... More>>

ALSO:

Tax: GST Threshold For Online Purchases Won't Lower Before 2018

The government wants to lower the threshold on online purchases which qualify for GST from mid-2018, but says more work is needed and there will be no change without public consultation. More>>

ALSO:

North Canterbury: Government Extends Drought Classification

The government has extended a drought classification for the eastern South Island until the end of the year, meaning the area will have officially been in drought for almost two years, the longest period for such a category. More>>

ALSO:

Negotiations Fail: Christchurch Convention Centre Build To Proceed Without PCNZ

After protracted negotiations, the government has ditched the construction consortium it picked to build Christchurch's replacement convention centre, which it now anticipates delivering at least two years behind the original schedule. More>>

ALSO:

Other Centres' Convention Centres:

Ruataniwha: Greenpeace Launches Legal Challenge Against $1b Dam Plan

Greenpeace NZ is launching a legal challenge against a controversial plan to build a dam that’s set to cost close to $1 billion and will pollute a region’s rivers. More>>

ALSO:

Get More From Scoop

 
 
 
 
 
 
 
 
 
Business
Search Scoop  
 
 
Powered by Vodafone
NZ independent news